Kitchen Helper

Part-Time Kitchen helper at our Emerald Hills location (8005 Emerald Drive) in Sherwood Park, AB

**Want to enjoy free lunch and a yearly bonus?**

**Join us in our mission to Connect community through food and cultural experience**Working at the Italian Centre Shop is like being part of our family. We value, reward, and promote team members who are passionate about food, family, community and committed to doing a great job

**Here are some of the perks we offer**
- Free Lunch with most shifts
- Yearly bonus
- Health Benefits for full time employees
- Opportunities to learn and grow
- Onsite Parking
- Flexible work schedule

**Shift Schedule**
- Open Availability
- Must be able to work weekdays, weeknights, weekends, and general holidays

**How you help our team is by**
- Prioritize providing exceptional customer service to deliver a positive customer experience thereby cultivating a positive reputation for the company and fostering customer loyalty.
- Helping the Kitchen Cooks in seasoning and preparing high-quality foods according to company recipes.
- Helping the Kitchen Cooks with testing foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.
- Weighing and/or measuring ingredients, garnishing, portioning, plating, serving, or packaging food accordingly.
- Helping to monitor the temperature of the ovens and stoves as well as cooking times.
- Washing, peeling, and cutting meats, cheeses, fruits, vegetables, etc.
- Managing all food order slips and ensuring that customers’ orders are completed in a timely manner.
- Using kitchen utensils such as knives, peelers, and graters to perform various food tasks.
- Ensuring that all utensils and cooking equipment are sterilized before and after each use.
- Monitoring and estimating inventory and placing orders for more supplies as needed.
- Assisting supervisor in planning and pricing current and future menu items.
- Disposing of expired or spoiled ingredients and recording as Shrink at the end of each shift.
- Keeping records of the quantities of food used and consumed.
- Taking temperature of food and food storage areas such as refrigerators and freezers.
- Cleaning and sanitizing the kitchen as needed in accordance with the company cleaning standards.
- Answering the telephone and taking customer orders.
- Providing strong customer service.
- Promoting products and services that ICS offers.
- Representing ICS both in and out of the store.
- Adhering to all food safety protocols, standard operating procedures, health and safety policies, and other programs and initiatives.
- Other duties as required
- High School or GED from an accredited school system or program is preferred
- 1-2 years kitchen experience (required)
- Excellent listening skills and communication skills, both verbal and written
- Ability to work under pressure, while maintaining a professional image at all times
- Work independently with little direct supervision
- Have a well-balanced concern for both task and people
- Have a genuine concern for needs of customers

**Working Conditions**
- Job requires employees to work a variety of shifts including mornings, days, evenings, weekends and holidays.
- At time the job also requires employees to work with challenging customers and/or situations.
- Occasionally work in coolers and freezers for short periods of time
- Occasional work in hot temperatures and work with hot equipment (stove, grill, etc.)

**Physical Requirements**
- Long periods of standing and walking
- Frequent bending and twisting
- Manual and repetitive tasks
- Must be able to lift 50 lbs. frequently