Cannabis Customer Service Representative
6 days ago
Job description
If you are a responsible, dependable, hardworking individual with an outgoing personality and a passion to become part of the evolving cannabis industry we want you
- Greet customers and provide the information and education they require to ensue they have a positive experience that will emphasize brand awareness and provide quality customer care
- Demonstrate in depth knowledge of cannabis and the accessories we sell
- Demonstrate a positive attitude and high energy to meet team goals and sales targets
- Possess strong verbal and written communication skills, assessment and decision-making skills
- Comply with all company and government mandated policies & procedures and legislation
- Participate in and comply with all training requirements
- Maintain confidentiality and privacy of our customers
- Operate the POS terminal and demonstrate aptitude for cashier related duties
- Assist in the all daily operations of the store in a team-oriented approach, which includes opening and closing, general house keeping etc
- Be accountable for the safety and security for products, customers and co-workers while on shift, including Covid-19 safety procedures
- Age gating customers prior to entering the retail store
- Must be willing to work all shifts, including weekends
- Must complete CannSell Standard prior to first shift
- Must provide a recent Criminal Record Check prior to first shift
- Must have reliable transportation
**Job Types**: Part-time, Permanent
**Salary**: $17.00 per hour
**Job Type**: Part-time
**Salary**: From $17.00 per hour
**Benefits**:
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- 10 hour shift
- 8 hour shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Guelph, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- sales: 1 year (preferred)
- Customer service: 1 year (preferred)
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