Warranty Services Representative, Common Elements

6 days ago

Toronto, Canada Groom & Associes Full time

**Title**: Warranty Services Representative, Common Elements

**Location**: GTA, Ontario - on the road/work from home

**Salary**: Competitive + Benefits + 4 weeks of vacation

**Industry**: Construction/Home Builders

**Status**: Full-time, Permanent

**Responsibilities**:

- Provide fair, timely, quality and consistent service and technical and warranty

advice to vendors, builders, consultants, condominium corporations, property
managers, homeowners and lawyers regarding condominium common
element warranty related issues and compliance with Registrar Bulletins 19
and 19R (RB19)
- Maintain impartiality and open-mindedness while facilitating negotiation and

resolution between the parties to a warranty claim by providing direction and
encouraging parties to find a compromise or a mutually satisfying solution
- Conduct inspections and meetings with external clients regarding

condominium common element
- Make recommendations for vendor/builder financial security retention at the

conclusion of the construction process and throughout the warranty process
- Make rulings and decisions on common element warranty claims with a risk

exposure of up to 3.5 million dollars
- Complete estimates and set/adjust financial reserves, and manage contractor

and consultant services, procurement, and on-site warranty repairs as required
- Represent Tarion as a witness at the License Appeal Tribunal, and as a

representative at Builder Associations and public outreach activities

**Qualifications**:

- Minimum 3 years’ construction-related diploma from a community college
- 5 - 7 years’ construction-related experience - preferably in low-rise and high-rise

residential construction methods
- An out-going self-starter with the ability to make decisions based on practical

building knowledge
- Excellent negotiating, time management and interpersonal skills
- Excellent communication skills, verbal and written
- Excellent computer skills in Microsoft Office and Internet environments
- Strong observation and problem-solving skills
- Comprehensive and working knowledge of the Ontario Building Code and

construction practices in Ontario
- Ability to work independently and as a part of a team within a dynamic environment
- Valid Class ‘G’ driver’s license and reliable transportation
- Access to High Speed Internet connection at home office is essential

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