Landscape and Snow Division Manager

15 hours ago

Etobicoke, Canada Islington Nurseries Ltd. Full time

**Company Overview**

Islington Nurseries Ltd. is a leading company in the landscape and construction industry with over 70 years of experience in the Greater Toronto Area. We are dedicated to providing top-quality products and services while fostering a culture that values our employees as key contributors to our success.
**Summary**

**We are currently hiring a Landscape and Snow Division Manager. This is a hands-on leadership role that requires strong operational experience to oversee crews all year round.**

**Responsibilities**:

- **Oversee Commercial Landscape Maintenance and Snow Division**:

- Serve as first contact for new and existing clients
- Develop strong customer relationships through proactive communication
- Flexibility required to accommodate daily and seasonal business needs
- Ability to motivate employees and provide a positive work environment
- Orientation and training of new personnel when required
- Experience with **Snow Removal Operations** in a commercial setting
- Ability to handle the operation, scheduling and dispatching of employees and company equipment during all four seasons
- Ability to identify training opportunities and areas of improvement among the team
- Ensure employees adhere to company policies and procedures
- Respond to customer enquiries, concerns and/or complaints making sure they receive exceptional service and resolution in a timely fashion
- Actively pursuing the acquisition of new clients
- Develop strong customer relationships with new and existing clients through regular communication
- Create new contracts and track existing customer contract renewals to ensure retention
- Ability to provide landscape maintenance and snow removal estimates
- Attend regular meetings with property managers and board members as required
- Always working in an ethical manner

**Requirements**:

- Minimum **5 years** of experience as a Supervisor in a Commercial Landscape Maintenance/Snow Removal position
- Knowledge and experience with commercial snow removal operations and lawn maintenance
- Horticulture education and experience
- Ability to be diplomatic and skilled with negotiations to handle various situations
- Proven ability to professionally and confidently lead employees
- Willingness and ability to travel between multiple sites as needed
- G License and clean drivers abstract required
- Exceptional communication skills - verbal and written
- Experience using Microsoft Office, including Word, Outlook and Excel
- Attention to detail and a high degree of accuracy required
- Strong work ethic - reliable and punctual
- Able to assume responsibility and have a flexible team-player attitude
- Previous experience operating maintenance equipment

**Benefits**:

- Dental care
- Extended health care

**Experience**:

- Landscaping/Snow Supervisor: 5 years (preferred)

Licence/Certification:

- G License (required)

Work Location: On the road

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