Child and Youth Support Worker

Encompass Support Services Society is an accredited, non-profit organization that provides a wide range of programs and support services in Langley and Aldergrove for over 25 years. We help to build strong, sustainable communities by offering inclusive, accessible services tailored to meet the changing needs of the individuals and community we serve.

At Encompass, we are committed to a journey towards cultural humility and safety; for the well-being of those we serve and those, we work along-side. We gratefully acknowledge that the programs, services and offices of Encompass are on the unceded, sovereign Indigenous lands of the Coast Salish People. This includes the territories of Kwantlen, Katzie, Matsqui and Semiahmoo First Nations. We also acknowledge the diverse First Nations, Inuit and Métis people who make Langley their home.

Our purpose is to strengthen the health and vitality of community by identifying and responding to community needs, collaborating to enhance the lives of those we serve, while cultivating effective and sustainable partnerships.

Our vision is to empower individuals, to connect people, and to enrich lives. We value Integrity, Inclusion, Collaboration, and Community.

Our programs and supports are designed to build new skills, to foster healthy, productive lifestyles and to improve access to services within our community. Services are low-barrier, all-inclusive and at no cost to participants. Annually, we provide services to over 2500 individuals and families.

**The Opportunity**

We are currently looking for self-directed, engaging, empathetic Full Time Supportive Housing Child and Youth Support Worker to join our growing team. Reporting to the Program Coordinator, this position will provide support to youth in various locations throughout Langley with a specific focus on developing social and life skills in a collaborative team environment. This position supports 3 supportive housing programs for youth between the ages of 12 to 19 in the Langley’s.

JOB POSTING # 2025-0200 CYSW (Float)
DATE: October 4, 2025
POSITION: Permanent - Full Time
HOURS OF WORK: 4 days on and 4 days off rotating schedule with 8-hour varying shifts
SALARY RANGE: CSSEA Wage Grid 12: $30.18 - $33.49 (depending on experience and qualifications)
BENEFITS: Extended Health, Dental, Group Retirement Savings Plan/TFSA
VACATION: As per ESS policy
ANTICIPATED START DATE: ASAP
CLOSING: Open until filled

**Key Responsibilities**
- Ensures that the living environment for program participants is trauma informed, inclusive, comfortable, non-judgmental and reflective of cultural practices.
- Engages in supportive conversations and provides emotional support to program participants on a one-one and/or group basis.
- Recognizes and supports program participants with emotional dysregulation providing supportive conversations, de-escalation and encouraging the use of healthy coping mechanisms.
- Responds to emergencies in accordance with established policies and procedures including proper notifications (supervisor, MCFD, other professionals etc.).
- Engaging with program participant’s to ensure personal needs are met by promoting life skills (ex. basic personal hygiene, preparing healthy and nutritious meals, access to community resources.)
- Provides transportation and accompanies program participants to support them in attending appointments and healthy community activities.
- Performs housekeeping duties in support of health and safety regulations. This may include but is not limited to vacuuming, dusting, emptying garbage, sanitizing, cleaning and laundry. Reports maintenance needs to the supervisor.
- Maintains household supply levels by checking and restocking supplies such as groceries, personal care, emergency, and housekeeping supplies. Purchases supplies as required.
- Performs other related duties as required.
- 1. Education and Knowledge_
- Certificate/Diploma in a related human/social service field
- Education and experience utilizing trauma informed practice
- 2. Training and Experience_
- Two (2) years recent related experience
- Or an equivalent combination of education, training and experience
- Food Safety certificate
- Current first aid
- 3. Skills and Abilities_
- Must possess a working knowledge of computers (Microsoft Word/Excel/Teams)
- Strong verbal and written communication skills.
- Effective problem-solving, conflict resolution and crisis intervention and de-escalation skills.
- Ability to be flexible, resourceful and possess good time management skills.
- Supports participants and colleagues in high stress situations.
- Flexible, resourceful and possess good time management skills.
- Ability to perform tasks involving physical activity, including lifting, and bending.
- Ability to adapt to a changing environment while supporting youth with complex needs.
- Demonstrated knowledge of relevant Acts, pertinent regulations, policy, procedures and other statutory and certification requirements (such