Bilingual Associate Manager, Disability Operations

**Join Our Winning Team as an Associate Manager and Make a Difference**

Are you ready to take your leadership skills to the next level and make a positive impact in the lives of Canadians? We are looking for dynamic Bilingual Associate Managers to lead and inspire teams of Absence Management, Short Term Disability and Long Term Disability Case Managers. If you are passionate about fostering growth, enhancing client relations, and driving exceptional service outcomes, this is the opportunity you've been waiting for.

**Why This Role?**
- **Lead with Impact**:Guide a talented team of Case Managers, ensuring they deliver best in class disability management practices and procedures.
- **Build Strong Relationships**:Play a pivotal role in establishing and nurturing client relations, both internally and externally.
- **Drive Results**:Oversee workflows to optimize resources and achieve business and service excellence.
- **Foster Growth**:Plan and oversee the professional development of your team, ensuring they reach their full potential.

**What You'll Bring to the Table**:

- **Influential Leader**: Use your exceptional influence, negotiation, and relationship management abilities to inspire and maximize your team’s potential.
- **Customer-Centric Approach**: Your customer-focused mindset and desire to build strong partnerships will enhance our service delivery.
- **Strategic Mindset**:your ability to develop stretch goals and work with your team to attain them.
- **Organizational Guru**: Your commitment to continuous improvement and organizational skills are key to our success.
- **Mastery in Disability Case Management**: Leverage your extensive experience to make a real impact.
- **Bilingual Brilliance**: Your proficiency in both English and French will set you apart and is a significant asset in our diverse workplace. Note, English only roles also available.
- **Industry Insight**: Utilize your deep understanding of Disability Management techniques and the disability industry to lead with confidence.
- **Analytical Wizardry**: Your strong analytical skills, problem-solving prowess, and decisive nature will help us navigate complex challenges.
- **Tech-Savvy Innovator**: Your technical aptitude, coupled with knowledge of adult learning theories, will drive cutting-edge solutions.
- **Agile Mindset**: Bring your knowledge of agile and change management methodologies to help us adapt and thrive in a rapidly changing world.
- **Multitasking Maestro**: Your ability to manage multiple competing priorities in a fast-paced environment will keep us moving forward.
- **Change Champion**: Embrace change and use it as a catalyst for innovation and positive outcomes.
- **Digital Communicator**: Experience in supporting and leading remote teams effectively will be invaluable.

**Required Qualifications**:

- A university degree in a relevant field.
- Deep knowledge of disability products, processes, and best practices.
- 2-3 years of proven leadership experience with exceptional leadership skills.
- Expertise in coaching, mentoring, and developing talent.

**Preferred Skills**:

- Ability to manage changing workflows with ease.
- Strong multitasking skills and the ability to deliver under tight deadlines.
- Exceptional problem-solving abilities with a client-focused approach.
- Business savvy and adaptability in high-pressure situations.
- Team-oriented mindset with a knack for collaboration in fast-paced environments.

**_When you join our team: _**
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.

LI-REMOTE

**About Manulife and John Hancock**

**Manulife is an Equal Opportunity Employer**

**Working Arrangement**

Remote

**Salary & Benefits**

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short