Integration Support Worker

Title: Integration Support Worker (PHAC)

Location: Abbotsford Community Hub

Position Status: Full-time, 37.5 hours per week

Reports to: Program Manager

Salary Level: Level 4

**Job Summary**

As a member of the Phoenix Society, Clinical and Outreach Teams based out of the Abbotsford Community Hub, the Integration Support Worker provides a variety of services to those living with viral hepatis and/or HIV currently incarcerated, or recently released into community with connections to information about blood borne diseases, community referrals, treatment plans, and case planning. This role includes, facilitation, transportation supports, statistic collection, education, outreach and evaluating service delivery.

**Organizational Status**

The Phoenix Society is a multi-service agency located in the Lower Mainland of British Columbia dedicated to providing accessible services and opportunities to people who face barriers related to addiction, mental health, housing, education, criminal justice involvement and/or employment.

**Work Performed**

**Client Services**
- Liaise with other support workers, medical providers and agencies, providing one-on-one support to clients who are currently incarcerated and support with transitional plans to continue their medical treatment once released
- Outreach into Federal Institutions, providing discharge planning for inmates who are diagnosed with HCV or at risk of infection
- In partnership with the BCCDC, will deliver educational programming both in correctional environments and in community
- Providing accessible and stigma-free Point-of-Care testing for HCV.
- Perform new client intakes as assigned
- Create and maintain client case planning documentation
- Create, include and liaison with the peer support committee
- Distribute Harm Reduction supplies and resource materials
- Provide transportation to high-risk clientele for medical care and appointments using personal vehicle, or company vehicle, if available
- Maintain accurate case notes and statistics regarding program activities, number of participants, contact and referral information, etc.
- Maintain confidentiality and professionalism at all times

**Operations**
- Identify areas for improvement and increased efficiency in program operations, services offered, reporting and reports to supervisory positions
- Follow and implement universal precautions and infection control adhering to all health and safety protocols
- Ensure safe handling of sharps containers and other equipment
- Ensure that program regulations, policies and procedures are followed
- Maintain up-to-date knowledge of internal fire safety policies and procedures, as well as other emergency procedures
- Attend professional development trainings as directed
- Organize and assemble monthly administrative reports
- Maintain agency standards of work quality

**Administration**
- Provide administrative support, including but not limited to: scheduling, typing, photocopying, attendance at meetings; documentation or data entry; creation of documents; or other duties as assigned
- Provide reports to the Program Manager as requested/required

**Community Relations**
- Support organization of community events and attends events providing the public with information and awareness resources
- Facilitation of groups and informational events
- Participate in liaison activities with stakeholders and the broader community in a professional manner
- Maintain a thorough knowledge of social, economic, recreational, and educational resources in the community. Liaise with other outreach workers, medical providers, and Fraser Health
- Foster teamwork within Phoenix Society and with service stakeholders
- Provide the public with information and awareness resources by facilitating groups and participating in informational events

**Qualifications**
- Post-secondary diploma (e.g., 2 to 3 years) in social/human sciences, addictions or other equivalent education in the medical field such as LPN or Health Care Aide experience

**Note**: Preference will be given to those who have post-secondary education and training relevant to the social service and medical field. Alternately, those currently pursuing a certification in social work, counseling, criminal justice or a related field, or the equivalent combination of education and experience will be considered for this position.
- Minimum 2 to 3 years’ experience supporting vulnerable populations, involved in the criminal justice system
- Minimum 2 to 3 years’ experience working with vulnerable populations and community resources, preferably with clients living with HCV/HIV
- Understanding of HIV and Viral Hepatitis transmission and treatment is an asset
- Demonstrated understanding of the criminal justice system
- Satisfactory completion of a criminal records check with vulnerable sector screening is required; ability to obtain Federal Clearance
- Satisfactory completion of Tuberculosis Screening form is required
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