Part Time Receptionist

6 days ago

Cornwall, Canada Heritage Suites & Heights Full time

**Scope of Position**:
The Receptionist is responsible for all aspects of office routines and clerical duties for residents and employees in the Home.

Part Time Position: 8:30am to 4:30pm, 4 shifts every two weeks

**Key Responsibilities**:
**Resident Relations**:

- Provides initial face-to-face and telephone contact with visitors. Provide direction to visitors and callers;
**Marketing and Occupancy**:

- Welcomes and orients new residents, family and guests;
- Responds to inquiries from potential residents, family members and guests (as required).
- Answers telephone;
- Sorts incoming mail daily for distribution to residents and all departments. Manage outgoing mail;
- Types correspondence including confidential material; Composes correspondence that does not require General Manager’s attention;
- Organizes workflow through administrative office;
- Co-ordinates meetings and schedules appointments as required;
- Completes routine forms as required or directed;
- Effectively maintains inventory of office supplies.

**Other**:

- Undertakes all other responsibilities as assigned by the General Manager;
- Is aware of employees and supervisor’s responsibilities and follows all health and safety policies and procedures;
- Is alert to, remedies, and promptly reports all actual or potentially hazardous situations;
- All other related duties as assigned.

**Qualifications**:
**Education/Experience**:

- Experience in customer service roles

**Skills and Abilities**:

- Empathy for and understanding of the needs of the elderly;
- Good communication skills; both oral and written. Demonstrated public relations skills.
- Initiative, good judgment and supervisory abilities;
- Must be mature and possess the ability to exercise tact and diplomacy in dealing with residents, staff and visitors;
- Good computer skills including Microsoft Word and Excel.

**Job Types**: Part-time, Permanent

Pay: $17.27 per hour

Work Location: In person

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