Inbound and Outbound Customer Service

1 week ago

Toronto, Canada ContactPoint 360 Full time

**ContactPoint 360 is certified as a Great Place to Work award winner for the past 2 consecutive years and for a good reason We are a diverse global company, who focuses on the growth and development of our employees first, while creating a positive and fun work culture focused on delivering excellence.**

Please check out our video on YouTube. This video is designed to give you an idea of the type of culture we have created here at ContactPoint 360:
**Who are we looking for?**
- Individuals that thrive in a fast-paced customer service environment
- Highly customer focused individual
- Post secondary school education or equivalent
- Above the age of 18
- Fluent in speaking and writing in English and has excellent active listening skills
- Decision-making skills and ability to troubleshoot issues with customers
- Ability to pass a background check with a valid Government ID
- Has a high level of grit to overcome challenges and obstacles with the team
- Is a strong team-player, bringing in a high level of enthusiasm and energy
- Data entry, good knowledge of MS Outlook and MS Excel
- Available to work 8.5 hours between 8AM - 8PM EST with no weekends guaranteed off, but guaranteed 2 consecutive days off every week

**This campaign requires you to provide your own web camera, wired headset and a hardwired internet at home. The equipment will be provided by the company where you are to pick up from our office located at 6285 Northam Dr Suite 400A, Mississauga, ON L4V 1X5 the week before you start.

**How We Value Our Team Members**:

- A paid learning and development training program
- Medical and Dental Insurance
- Paid Vacation Time
- Referral Bonuses

**Join the CP360 family today**

**Follow us on**:
**Linkedin**: ContactPoint 360

**Facebook**: ContactPoint 360

**Instagram**: ContactPoint 360

**Twitter**: ContactPoint 360

  • Inbound Customer Service Representative

    2 weeks ago

    Toronto, Canada SinglePoint Group International Full time

    The Customer Service Representative at SinglePoint is a professional, responsible, and goal-orientated individual who handles mainly inbound and occasional outbound customer interactions with a high degree of customer service, sensitivity and urgency. Our commitment to customer care is second to none. There are many opportunities for growth within our...

  • Customer Service/inside Sales Representative

    2 weeks ago

    Toronto, Canada Superior Food Service Full time

    **Customer Service / Inside Sales Associate** You will be expected to fulfil the following duties of the position (including but not limited to): **Main Responsibilities**: Process Orders (phone or electronic orders) Customer/client liaison - communication with customers to ensure total customer satisfaction Upsell existing customers Effectively handling...

  • Account Executive

    3 weeks ago

    Toronto, Canada FLiiP Full time

    OverviewFLiiP is revolutionizing fitness business management through our all-in-one SaaS platform. As a seed-stage startup, we\'ve recently raised 4 million CAD and are scaling rapidly, aiming to grow 4x in revenue within 18 months. We serve gyms, yoga studios, martial arts centers, and other fitness businesses with a powerful suite of software solutions...

  • Account Executive

    3 weeks ago

    Toronto, Canada FLiiP Full time

    Overview FLiiP is revolutionizing fitness business management through our all-in-one SaaS platform. As a seed-stage startup, we\'ve recently raised 4 million CAD and are scaling rapidly, aiming to grow 4x in revenue within 18 months. We serve gyms, yoga studios, martial arts centers, and other fitness businesses with a powerful suite of software solutions...

  • Regional BDR Team Leader — Inbound

    3 weeks ago

    Toronto, Canada Canonical Full time

    A leading open-source software company is seeking a Regional BDR Team Manager to lead inbound and outbound sales development teams. This mid-senior level role involves managing 2 to 10 SDRs/BDRs, maintaining a multi-million-dollar pipeline, and executing sales strategies. Candidates should have a Bachelor's degree in Business or STEM, a passion for sales,...

  • Regional BDR Team Leader — Inbound

    3 weeks ago

    Toronto, Canada Canonical Full time

    A leading open-source software company is seeking a Regional BDR Team Manager to lead inbound and outbound sales development teams. This mid-senior level role involves managing 2 to 10 SDRs/BDRs, maintaining a multi-million-dollar pipeline, and executing sales strategies. Candidates should have a Bachelor's degree in Business or STEM, a passion for sales,...

  • Sales Development Representative

    2 days ago

    Toronto, Canada Passion.io Full time

    Where Conversations Turn Into Conversions Talk to creators. Open doors. Build pipeline that actually closes.You know that moment when a conversation clicks - when curiosity turns into trust, and trust turns into opportunity?That’s your zone.This role isn’t about spraying messages and hoping something sticks.It’s about real conversations, sharp...

  • Senior Account Executive

    4 hours ago

    Toronto, Canada FLiiP Full time

    3 days ago Be among the first 25 applicantsOverviewFLiiP is revolutionizing fitness business management through our all-in-one SaaS platform. As a seed-stage startup, we have recently raised 4 million CAD and are scaling rapidly, aiming to grow 4x in revenue within 18 months. We serve gyms, yoga studios, martial arts centers, and other fitness businesses...

  • Outbound Customer Service and Collections

    2 weeks ago

    Toronto, Canada SinglePoint Group International Full time

    At SinglePoint, we stand as industry leaders in customer life cycle management, excelling in attracting, retaining, and delivering unparalleled customer experiences. Join our team to redefine accounts receivable management and assume a pivotal role in shaping the future of customer-centric solutions. We are seeking dedicated and customer-focused **Outbound...

  • Outbound Customer Service and Collections

    4 days ago

    Toronto, Canada SinglePoint Group International Full time

    At SinglePoint, we stand as industry leaders in customer life cycle management, excelling in attracting, retaining, and delivering unparalleled customer experiences. Join our team to redefine accounts receivable management and assume a pivotal role in shaping the future of customer-centric solutions. We are seeking dedicated and customer-focused...