Operations, Mfda

Investment Planning Counsel (IPC) is one of the fastest growing independent wealth management companies in Canada. We are a diverse group of people all driven towards one goal: helping advisors build a better business through a remarkable client experience.

The primary function of this department is to provide exceptional support services to all Advisors, assisting them and their offices in trust reconciliation and settlements related matters.

Advisor Services Associate is required to complete and process all responsibilities adhering to MFDA regulatory requirements and CSOX guidelines. The team educates Advisors and Head Office in effective use of available systems for placing of trades, payments, and settlements. The Advisor Support Associate liaises with other internal departments to work towards the delivery of improved service and elimination of redundancies between departments.

**WE WANT YOU TO JOIN OUR TEAM OF WINNERS**

At Investment Planning Counsel we’ve designed every aspect of the Advisor Support Associate role with you in mind.

**What is the role of the Advisor Services Associate?**

N$M & A$M Settlements, Wire/EFT Payments & Reconciliation
- Balance all contracted trades for which payment is to be made via N$M & A$M (including LOI Invoices and Cheque Requests)
- Balance and send all N$M & A$M payments to FundSERV with a $0.00 variance within specified deadlines, no exceptions
- Reconciliation of Trust Accounts in Univeris
- Support MFDA Operations - Nominee Team with A$M processing of Nominee Transfers
- Process EFT Payee Services for trades placed on Univeris daily
- Processing and reconciliation of weekly Nominee taxes

**Cheque Requests, NSFs, Letters of Indemnity & EFTs**
- Review and save DDR’s received from IPC MFDA branches.
- Contact advisors or assistants for clarification or missing information where necessary.
- Support MFDA Operations teams with EFT & Wire Requests for GIC’s, and Cheque Requests.
- Contact advisors regarding NSF cheques and complete NSF retrieval process within specified deadlines
- Process correction requests from Advisors within specified SLA’s (LOI’s)

**Additional tasks**
- Receive, authorize and complete all incoming requests for signature guarantee appointments
- Review and handle all incoming MFDA Operations Mail including Client Held Transfers, Advisor Notifications.
- Respond and provide required Audit information within set timelines.
- Review and update procedure manuals as required
- Participate in semi annual and ad hoc Univeris testing

**What are the preferred qualifications for an Advisor Services Associate?**
- Possess a minimum of 2 years' experience within a corporate environment, financial Industry experience is an asset.
- College or University Financial Business studies preferred
- Completion of CSC/IFIC is an asset
- Knowledge of relevant MFDA back-office software solutions is an asset
- Financial industry experience is a definite asset as the incumbent will be communicating with IPC internal and external parties.
- Must be able to communicate clearly and concisely the goals and objectives of the organization to all stakeholders. Must be able to effectively communicate to various audiences and all levels of staff. Ability to quickly review/edit staff’s work and make corrections/amendments if necessary.
- Strong time management skills with an ability to manage multiple tasks simultaneously
- Must be proficient at using the Microsoft Office suite of products, mainly MS Word and Excel

**What is # lifeatIPC?**
- Awesome support in providing industry-leading training to help you succeed in your role
- Awesome community involvement opportunities through IPC Cares
- Awesome perks: benefits that fit your needs, pension, share purchase plan, corporate discount plans, social events, summer hours, and fun
- Awesome recognition: kudos, all-star program, rising star, and the circle of excellence
- Awesome Leadership teams that know your name
- If someone you know sounds like a great fit for this role, send them this job posting and encourage them to apply_
- If you continue in the selection process, please notify us of any particular accommodation you might require. Any information you send us will be treated with complete confidence._
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Investment Planning Counsel (IPC) est l’une des entreprises indépendantes de gestion de patrimoine qui connaît la croissance la plus rapide au Canada. Nous sommes des gens provenant de divers horizons, mais qui travaillent tous à un même objectif : aider des conseillers et des conseillères à bâtir leur entreprise grâce à une expérience client exceptionnelle.

La principale fonction des Services aux conseillers consiste à offrir des services de soutien exceptionnels aux conseillers(ères) et à les aider ainsi que leurs bureaux à conclure des règlements et à effectuer le rapprochement des comptes de fiducie.

Le responsable, Services aux conseillers doit exercer toutes