Parking Enforcement Officer

Parking Enforcement Officer - Full Time
**Concord Parking is searching for an energetic, highly organized Parking Enforcement Officer to join our parking enforcement team.**

Parking enforcement officers are mobile LPR patrollers responsible for enforcing parking regulations in designated areas. They monitor and respond to violations, issue detailed and accurate citations, and maintain courteous and professional relationships with customers and vendors.

**Key Responsibilities**:

- Provide parking enforcement for client sites based on permits, time restrictions, and parking accuracy.
- Correctly scan vehicle license plates and Operate Autovu (Patroller) for patrolling sites and use the provided handheld device to issue accurate and concise violation tickets to vehicles in accordance with parking plans and site rules.
- Investigate complaints, assess violations, determine remedial actions, and enforce parking with impartiality, sound judgment, and discretion.
- Monitor sites, record, and prepare accurate and detailed activity and incident reports.
- Accurately complete all required reports and/or paperwork for each shift, such as Vehicle Inspection Forms and Tracktik Run Sheets
- Provide excellent customer service, and parking lot information, such as the location of pay stations or how to use a pay station to permit users and visitors
- Observe all relevant traffic and safety regulations.

**Qualifications, Skills, and Abilities**:

- Valid Class 5 driver’s license and a clean driving abstract
- Excellent customer service skills.
- Great improvisational skills.
- Proficient in English (written and verbal), other languages an asset.
- Attention to detail, investigative skills, and the ability to gather evidence are essential.
- Computer and technology skills: experience with Microsoft Office (Word, Outlook, Excel) and the ability to use handheld technology to access software databases.
- Ability to follow safe working practices, policies, and procedures.
- Ability to confidently read maps and travel safely and efficiently to specific locations.
- Ability to work outdoors in all weather conditions (rain, heat, snow) on foot patrol.
- Ability to wear a uniform and maintain a professional appearance.

**Shifts fall between the hours of 6 AM to 11 PM (8-hour shifts)**

**Full-time Position (5 days per week)**

**Starting wage: $20.00 per hour**

**Areas of Mobile Patrol: (shift start locations)** Burnaby, Richmond and Surrey.

All parking management companies are not the same, Concord Parking is unique, and our approach is changing how leading organizations make the most of their parking assets. We’ve grown rapidly as a result of delivering technology and innovation not previously offered by traditional parking companies. Our focus is on providing clients with specialized parking management services that:

- Enhance the customer parking experience
- Utilize the best in industry technology
- Maximize revenue and return on parking assets
- Provide clients with highly skilled and motivated personnel

Concord Parking offers a great working environment and the most development opportunities of any parking enforcement company in the country. As a part of the Paladin Security Group, we have a coast-to-coast reputation as an Employer of Choice. We have been selected as a Best Place to Work by Glassdoor and are the only security firm ever recognized as one of Canada’s Best Managed Companies. We are committed to offering the best employment and career development opportunities in the industry because we want the very best and brightest people our industry has to offer.