IT Support Technician

5 days ago


Concord, Canada Tempest Solutions Full time

**Current work hours for this job are 7am - 3pm**
- Has excellent written and verbal communication skills
- Has the ability to work independently and unsupervised
- 2 years of recent computer, server, and network troubleshooting experience
- Likes to be hands-on, with a desire for continual learning
- Is familiar with a wide range of business IT technologies
- Is flexible to work after hours, weekend, and on-call as required
- Has a degree or diploma in Computer Science or similar discipline
- Cisco experience is an asset
- Windows Server and Azure experience is an asset
- Extensive experience Windows 11 troubleshooting is a must
- M365 experience is a must

**Responsibilities include**:

- Reliable transportation daily to the office is required
- Creating and closing support tickets
- Resolving technical issues
- Performing equipment setup/troubleshooting (Windows PC's, Servers, mobile devices and variety of office equipment)
- Working with office staff in various technical roles
- Setup and configuration of VoIP phones, and maintaining phone system
- Some after-hours and weekend work will be required, though this is often scheduled in advance

Pay: $50,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Morning shift
- Weekends as needed

Application question(s):

- Are you able to reliable commute to Vaughan/Concord daily for a 7am start time?
- Are you proficient and experienced in the administration of Microsoft 365?

**Language**:

- English (required)

Work Location: In person

Expected start date: 2025-03-06



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