Call Center Agent

5 days ago

Montréal, Canada Equinox Marketing Services Full time

**Equinox Marketing Services **is a cutting edge contact center located on Côte-de-Liesse in Montréal (QC). With over 25 years of business experience in the marketing industry, the company is an industry leader in telecommunications, sales and customer care. We are currently seeking FULL TIME Bilingual and English speaking **_Call Center Agents_** who are dedicated and committed to join our Voice Assistant Solutions (V.A.S.) team for a **FULL TIME, permanent position** in our company. **Responsibilities and Tasks** Equinox is a unique facility unlike all other call centers in Montréal. Here we let your keyboard skills do the work instead of your voice. We provide complete paid training to help you master our user friendly, 21st century V.A.S. (Voice Assistant Solutions) technology which allows you to listen to your customer while your fingers do the "talking". By typing pre-established codes, you instruct a recorded human voice to talk to the customer instead of yourself. No sales experience needed **Our ideal Call Center Agent has/is...** - Available to work **FULL TIME** in the office on weekdays, Mondays through Fridays, 5 days per week, 8 hours per day, availability needed between 10:00 AM and 7:00 PM, weekends are off; - Bilingual French and English, or English only speaking; - Call center and/or telephone experience is an asset; - Stable, with a minimum of 6 months of consecutive experience in any company; - Serious, dedicated, professional, engaged, seeking long term, full time employment; - Strong typing skills (25+ words /minute) with a high percentage of accuracy; - Advanced active listening skills and high attention to detail; - Flexible, self-motivating and able to multi-task; **We offer you...** - Possibility to grow within the business and get promoted; - Excellent support team always ready to help (coaches, managers, etc.); - Permanent, full time employment, no weekend shifts; - Convenient 8-hours weekdays shifts in between 10:00 AM and 7:00 PM; - Starting base salary between $14.25 and $15.00 per hour; - Fully paid training; - Free parking / Easy access by public transport; - Referral program of $200.00 per person referred; - Full collective insurance coverage upon seniority; - Pleasant, calm and dynamic work environment, onsite cafeteria. **Job Types**: Full-time, Permanent **Salary**: $14.25-$15.00 per hour Additional pay: - Overtime pay **Benefits**: - Casual dress - Company events - Dental care - Disability insurance - Extended health care - Life insurance - On-site parking - Paid time off - Vision care Flexible language requirement: - French not required Schedule: - 8 hour shift - Day shift - Monday to Friday - No weekends **Language**: - and understand English perfectly (required)

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