Electronic Service Technician

2 weeks ago

Markham, Canada SpectraLab Scientific Inc. Full time

**Company Summary**
Spectralab Scientific Inc. is a spin-off from ThinLayer International established in 1997. Spectralab Scientific started operating in Canada in 2003. Since 2003 we have grown to become a global leader of pre-owned refurbished analytical equipment. Our expertise involves refurbishing equipment by integrating some of the best available technologies in the market with a diverse range of leading manufacturers. We are committed to quality and service which is a key to our customer’s satisfaction and to our success. Enhanced services include maintenance and/or service contracts, repair services, validation services, equipment parts, and a variety of on-site tailor-made training programs.

**Job Type**: Permanent, Full time (9am
- 5pm EST) Monday to Friday

**Languages**:English

**National Occupational Classification (NOC) code 22311 for Electronic Service Technicians**

**Responsibilities**:

- Troubleshooting and Repairs: Diagnosing and resolving equipment malfunctions and technical issues. This involves troubleshooting and using diagnostic tools such as multimeters to pinpoint faulty components. This may involve analyzing system logs, performing tests, and replacing faulty electronic or/and mechanical components. Soldering is also employed to repair or splice wires and cables.
- Installation: Installing and setting up analytical equipment at customer sites, ensuring proper electrical connections, calibration, and system integration.
- Preventive Maintenance: Performing routine maintenance tasks, such as cleaning, calibration, and verification of equipment to ensure optimal performance and minimize downtime.
- Calibration and Testing: Calibrating and validating equipment according to established protocols and standards. Conducting performance tests and verifying the accuracy and precision of measurements.
- Training and Demonstrations: Conduct training sessions for customers and end-users on analytical equipment operation, maintenance, and troubleshooting. Providing demonstrations to showcase equipment capabilities.
- Documentation and Reporting: Maintaining accurate records of service activities, including service reports, work orders, and equipment logs. Documenting equipment modifications, repairs, and upgrades.
- Customer Support: Providing technical support to customers, answering their inquiries, and offering guidance on equipment operation, troubleshooting, and maintenance.

**Job Requirements and Qualifications**:

- College Diploma within the engineering or science field - e.g., electronics, chemistry, biotechnology is a plus.
- 2 years of experience in a similar position or experience as an end-user.
- Relevant work experience in customer service, technical support or laboratory environment exposure to LC (Liquid Chromatography) and GC (Gas Chromatography) instrumentation is a plus
- Previous instrumentation maintenance, wire diagram, electromechanical, preventative maintenance, pathology equipment or laboratory instrument repair experience is a plus.
- Verbal and written communication is clear, respectful, and timely.
- Excellent hands-on skills
- Valid driver license (Ontario Class G)

Pay: $27.00 per hour

Additional pay:

- Commission pay
- Overtime pay

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- Monday to Friday

Work Location: In person

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