Associate Director

**Associate Director, Infrastructure & Operations - ITS - FT Admin**
- (28826)

**Find Your Spot at Humber**

At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people. We learn and grow together. We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in higher education and are looking to contribute to the largest polytechnic College in Ontario as we shape the future of our students and communities, here is your opportunity to join our team.

Humber, Information Technology Services provides leadership for the continuous development of a secure, flexible, and dependable IT environment that is built on a foundation of transparency, collaboration, client focus, and respect. Together we transform Client ideas into results, leverage technology to enable student engagement and success, support students and employees in the journey of discovery, deliver integrated technology solutions to improve collaboration and communication across the Humber community and improve business processes and enable better decision making through improved outcome measurement. Information Technology Services is always striving to enhance the IT experience for students, staff, and visitors

**Job Details**

**Position Title**: Associate Director, Infrastructure & Operations

**Status**: Full-time

**Hours per week**:37.5

**Faculty/Department**: Information Technology Services

**Campus/Location**: North, Lakeshore, and International Graduate School (Toronto)

**Salary**: $125,000

Higher education is constantly evolving. Digital Solutions accelerates and drives Humber’s academic and business outcomes. Established in 2019 as a unit of Information Technology Services, key areas of focus include:

- Maximizing technology investments and controlling costs;
- Improving operational efficiency and processes across campus;
- Strengthening cybersecurity and business continuity programmes; and
- Modernizing student experiences to boost enrolment and retention. Think of Digital Solutions as a collective of creative problem solvers

**What you will do**:
Under the general direction of the Director, Digital Solutions, the Associate Director, Infrastructure & Operations, is responsible for, among other things, managing products and technical offerings; overseeing product designers and developers; deploying solutions to bring the organization’s academic and business goals to fruition; focusing on clients and alignment of business goals with product architecture; and collaborating with third-party vendors to improve services. In addition, the role may also, on occasion, act on behalf of the Director in the Director’s absence.

Applications, products, and services within the Infrastructure & Operations portfolio include the following: advanced data analytics; campus communications; cloud computing; compute; core data centre; databases; digital certificates; integration; lifecycle management; network & security; network access & connectivity; ransomware protection; smart controls, sockets, & sensors; storage; system software; vulnerability management; and Web & eCommerceamong other things.

**What you bring to the role**:
**Education**
- Knowledge/Experience

**Experience**
- The incumbent will have at least 7years of Information Technology experience (cloud computing, artificial intelligence, cybersecurity, data science, data analysis, DevOps, machine learning, product management, software development, and/or systems and networks) with five to nine years of practice in a leadership role.
- Experience in post-secondary education is a benefit.

**Skills**
- Leadership - Setting short-term strategy and tactical deliverables; prioritizing, planning, and scheduling activities; recruiting, developing, and retaining talent; leading a team in the execution of plans; mentoring and coaching a team; and reviewing performance and addressing issues.
- Strategy and Planning - Contributing to the technical vision and cohesion; evolving the technical architecture; authorizing and enabling changes; protecting data and systems from threats; scaling services for capacity and performance; and making build versus buy decisions.
- Innovation and Adoption - Partnering with the organization to accelerate and drive its business goals; advising decision makers on opportunities and risks; evaluating emerging technologies; collaborating with the academic community on the student experience; evangelizing the effective and profitable use of technology; and participating on committees and on working groups.
- Client Engagement - Serving as a primary techni