Afternoon Shift Dispatch

2 weeks ago

North Vancouver, Canada Mitchell's Towing Ltd. Full time

**Join Our Dynamic Team as a Full-Time Dispatcher at Mitchell's Towing**

Are you looking for a rewarding job that lets you work half the year while enjoying a full-time salary? Do you want to be part of a company at the forefront of technology in the towing industry? If so, Mitchell's Towing might be the perfect place for you

We are a trusted contractor for various policing agencies and municipalities, known for our commitment to excellence. We are seeking an outstanding, friendly, well-mannered, and customer-focused individual to join our team as a Full-Time Dispatcher. If you're reliable, hardworking, and thrive in a fast-paced environment, we want to hear from you.

**What We Offer**:

- **Healthy Work-Life Balance**: Enjoy our four-on, four-off scheduling, giving you ample time to recharge and enjoy life outside of work.
- **Supportive Work Environment**: Our office is built on teamwork and professionalism. We value our employees and their contributions to our success.
- **Benefits**: Medical and dental coverage is available after three months of employment.

**Available Shifts**:

- Full-Time: 40 hours per week, with shifts from 11 AM to 9 PM. Availability on weekends and holidays is required. **This is an in-office position and not remote**.

**Duties & Responsibilities**:

- Manage incoming calls for towing-related services, including police impounds, accidents, and roadside assistance.
- Handle the release of impounded vehicles.
- Prepare quotes for clients.
- Coordinate and dispatch multiple drivers efficiently.
- Enter calls into our dispatch software system.
- Process payments and manage paperwork for drivers and clients.
- Escalate issues to management as needed.
- Perform other duties as assigned.

**Mandatory Requirements**:

- Proficient computer skills.
- Ability to multitask effectively in a busy environment.
- Strong organizational, problem-solving, and time-management abilities.
- Ability to work under pressure and maintain composure.
- Team player with a positive attitude.

**Job Types**: Full-time, Permanent

Pay: $210.00-$240.00 per day

**Benefits**:

- Dental care
- Extended health care

Work Location: In person

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