Supervisor Inspections

2 weeks ago


Toronto, Canada City of Toronto Full time

**Job ID**: 53135

**Job Category**:Audit, Compliance & Inspections

**Division & Section**:Toronto Building, Inspections

**Work Location**:95 The Esplanade

**Job Type & Duration**:Full-Time, Permanent Vacancies

**Salary**:$102,155.00 - $135,815.00 (2024 Rate), TM5325, Wage Grade 7.0

**Shift Information**: Monday to Friday, 35 hours per week

**Affiliation**: Non-Union

**Number of Positions Open**: 2

**Posting Period**: 31-Jan-2025 to 21-Feb-2025

**Two permanent, full-time positions with Canada’s largest municipality.**
Working with various internal/external stakeholders in the building industry, the Toronto Building Division has a vision to be a leader in creating a safe, accessible and sustainable city by focusing on customer service, partnership, regulatory excellence and innovation.

As the Supervisor, Inspections reporting to the Manager, Inspections, you will lead a diverse team in delivering efficient building inspection services with a client-centric and solution-focused approach.

**Leadership and Team Management**

Demonstrating your strong leadership skills, you will provide expert technical guidance, and employ effective problem-solving strategies to team members by addressing escalated issues from both staff and the public. Your primary focus is to ensure compliance with the Ontario Building Code Act, the Ontario Building Code, and other relevant laws in alignment with Divisional goals and objectives. This includes overseeing that the assigned staff conducts inspections according to Toronto Building’s policies, procedures, and Inspection Standards using a client-centric approach.

You will investigate complaints dealing with conduct or decisions of staff, taking appropriate action to achieve resolutions, in addition to supporting managers with tracking, monitoring and coaching staff to acquire divisional and legislated qualifications.

**Training and Development**
Effective supervision, motivation, and training of assigned staff are essential for effective teamwork, maintaining high standards of work quality and organizational performance, promoting continuous learning, and encouraging innovation among team members. Seize opportunities to coach and empower your section staff, encouraging them to take accountability for their performance and promote individual effectiveness.

You will deliver staff training and actively participate in the development of training programs tailored to the learning goals and objectives of the Division and Section.

**Quality Assurance**

Ensure that the team’s key performance indicators are met by utilizing management reports to measure and analyze results and make recommendations for improvement to the Manager. You will assist the managers in completing quality assurance checks, verifying compliance with inspection and health and safety policies. Provide guidance to your staff in using various tools to enforce and achieve compliance in a variety of situations.

**Expert Insights**

You will be reviewing professional reports, making decisions on contentious issues and escalating to management for resolution when necessary. You will mediate and resolve matters arising from non-compliance, including the recommendation of compliance alternatives as appropriate. In your role as a representative of the Division in dispute resolution related to inspection and enforcement matters, you will engage with citizens, ratepayer's associations, tenant associations, contractors, lawyers, and engineers, as required.

You will provide immediate on-site emergency response to structural failures and building emergencies on a 24-hour, 7-day basis as needed. You will also assist managers in hiring consultants and contractors and directing them along with other stakeholders, to resolve hazardous and unsafe conditions posing a threat to public safety. Additionally, you will respond to and supervise staff responses to unsafe buildings and other emergencies, coordinating remedial action and monitoring the resolution of all open Orders and permits.

You will assist in preparation of reports to City Council, Standing Committees, and Community Councils on issues related to the Section when required. You oversee assigned staff in issuing Orders under the Ontario Building Code Act and carry out the enforcement of these orders. This includes making recommendations for prosecution, supervising the preparation of evidence and crown briefs for court presentations, and utilizing various enforcement tools to gain compliance. You may be required to act as representative of the City in civil litigation, appearing in court to provide evidence on the Ontario Building Code Act, the Ontario Building Code, and other applicable laws.

**Key Qualifications**:

- A post-secondary education in a professional discipline pertinent to the job function combined with relevant experience or the equivalent combination of education and experience.
- Experience leading, coaching, training, and/or mentoring staff,



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