Residential Property Manager

**THE TEAM**:
Porte has been serious about real estate since 1968 and in those 54+ years we’ve realized we aren’t just developing or managing properties, we’re helping build communities and enriching lives. You’ll find that spirit in our award-winning developments, extraordinary charitable work and in every employee who proudly calls Porte their place of work. When people feel this good about doing their job, amazing things happen.

There are countless reasons to consider a career with Porte. For starters, you’ll be part of an encouraging, supportive team with plenty of room for growth. Plus, you’ll enjoy many Porte Perks, these are just a few:

- Training and educational events throughout the year
- A lively social committee
- Personal and professional development opportunities and encouragement for greater learning

Our focus on building communities is carried out in many different ways and everyone at Porte is encouraged to get involved. We fundraise each holiday season for the Food Bank, we match employee charitable donations, and we are a huge supporter of Cassie + Friends, founded by David Porte, that is dedicated to transforming the lives of children who are living with Juvenile Arthritis. Plus we give back to the community in many ways including through each of our new developments by donating $100 per home that is built to the Breakfast Club of Canada to help ensure kids don’t go to school hungry.

And, of course, you’ll be an integral part of an established company building on over 54 years of success, and progressive leadership in the real estate industry.

**JOB SUMMARY**:
Managing a portfolio of higher end new construction residential properties in Airdrie, AB, Marda Loop and Altadore.

**ESSENTIAL FUNCTIONS**:

- Hands on property maintenance and service procedures of all building, HVAC, plumbing and electrical systems. Including janitorial services in common areas, snow clearing and landscaping.
- Assists in preparation of the annual budget for all residential buildings;
- Prepares an annual budget for all residential buildings;
- Assists General Manager in all advertising and promotions to rent available and vacant suites;
- Works with General Manager to conduct market surveys and determine rental rates;
- Conducts weekly site visits to each property and regularly inspects the physical state of all residential properties;
- First point of contact for tenant issues, and acts as the point of contact for General Manager and residential tenants; ensures tenant issues are resolved;
- Coordinates the regular servicing of all critical equipment and components of the properties;
- Arranges for, and coordinates schedules, related to the maintenance and repairs of the residential properties;
- Implements Rent Café with new and existing tenants;
- Coordinates and approves all in-suite upgrades;
- Approves all invoices related to residential buildings;
- Follows up on arrears rent, on occasion and as requested by Accounting staff; initiates and coordinates tenant evictions as required;
- Assist in preparation of all reporting to the building owners;
- Maintains all files relating to the residential portfolio and maintains an accurate database;
- Responds to after-hours emergencies as required according to the company emergency protocol list;
- Participates in due diligence of potential new acquisitions and new rental developments;
- Develops relationships and networks in the industry;
- Attends staff meetings, as required;
- Performs other duties at other Porte properties, as required.

**TEAMWORK AND SUPERVISION**:

- Reports to the Calgary General Manager and works collegially with the Property Maintenance Manager, Accounting Department, Administration team, as well as with external consultants attached to these teams;

**QUALIFICATIONS**:
**Required training, experience, knowledge, skills and abilities**:

- High School Diploma;
- Experience in residential property management, or equivalent;
- Working knowledge of building maintenance processes and procedures;
- Experience supervising site staff, preferably in multiple locations, is required;
- Knowledge of the Residential Tenancy Act;
- Yardi experience (an asset but not required);
- Good knowledge and understanding of residential rental markets in Calgary area;
- Experience using Yardi, or similar system (an asset but not required);
- Strong customer service orientation;
- Good communication skills and the ability to work well with tenants, consultants, industry players and community stakeholders;
- High level of organization and attention to detail;
- Strong negotiator;
- Strong work ethic;
- Able to work independently and as part of a team;
- Experienced with MS Office programs, including Microsoft Word and Excel and the internet;
- Valid Class 5 BC Driver’s License.

**WORKPLACE REQUIREMENTS**:
**Working conditions**:

- Weekly site visits to all residential properties spread out around Airdrie, AB, and central SW Calgary.
- O