Front Desk Receptionist

1 day ago

Richmond, Canada Forbest Academy Full time

**About Us**

FORBEST Education is an EdTech company headquartered in Vancouver, Canada. We are committed to delivering high-quality education through our professional, English-speaking teaching team. Our instructors bring years of international teaching experience and hold certifications such as IB teaching licenses, IELTS examiner qualifications, and TESOL certificates.

We are currently seeking a **Front Desk Receptionist** to join our Richmond location. This is a key customer-facing role ideal for someone who is organized, friendly, bilingual, and passionate about helping students and families.

**Key Responsibilities**
- Greet and assist students, parents, and visitors in a professional and welcoming manner
- Answer phone calls, respond to inquiries, and provide basic information about our programs
- Schedule appointments and coordinate with teachers and staff
- Maintain accurate student records and administrative documents
- Assist with classroom logistics and daily office operations
- Support with basic promotional tasks on platforms like WeChat and Xiaohongshu (Rednote)
- Help monitor and follow up on student or parent feedback

**Qualifications**
- Strong communication skills in **both English and Mandarin**:

- Previous receptionist, customer service, or administrative experience preferred
- Familiarity with the Canadian K-12 education system or overseas education is a plus
- Patient, friendly, and highly organized
- Comfortable using social media and messaging platforms like WeChat, Rednote, etc.
- Able to multitask and manage time effectively in a busy environment

**Benefits**
- Extended health benefits, including dental and vision coverage
- Supportive and collaborative team environment
- Opportunities for growth in the education and EdTech field

**Job Types**: Full-time, Permanent

Pay: $18.00-$25.00 per hour

Expected hours: 35 per week

**Benefits**:

- Company events

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Richmond, BC V6X 1B5: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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