Sales Specialist

**Job Title: Sales Specialist**

**Location**: Burnaby, Canada

**Job Type**: [Full-time/Part-time/Contract]

**Salary**: $16.8 per hour + Commission

We are seeking a highly motivated and results-driven Sales Specialist to join our team. As a Sales Specialist, you will be responsible for driving sales and business development in the [market] market.

**What will be your agenda?**
- Have +2 years’ experience in Client Services.
- Providing professional support to our clients (problem-solving, answering questions, phone calls). No cold calls.
- Are flexible to work rotating 8-hour shifts.
- In case of interest, writing Forex, Stock, and Crypto-related articles
- Your written and spoken English and Mandarin/Vietnamese/French/Turkish is impeccable, and your communication skills are highly polished.
- Have a Post-secondary degree/diploma in related field.

**What are we expecting from you?**
- Develop customer systems and partner networks to increase brand recognition and revenue.
- Support Product Development to increase product value and keep up with market trends.
- Assist in developing promotional programs, bonuses, and new ideas to improve customer retention and attract more target customer groups.
- Effectively and efficiently manage each client interaction from first contact to resolution
- Assist clients in monitoring and managing accounts, this may be in person or over the phone;
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Keep current on WeMasterTrade's products, services, programs, policies and procedures
- Resolve client problems in a professional manner, escalating issues as required
- Highly motivated and results-driven person
- Connect personally with customers to advise them appropriately and clearly on the company's products
- Knowledge of Forex and Stock trading
- Good organizational skills, good time management, and customer service orientation/experience

**And why work for us?**
- A place for self-realization. We are flexible and very open to new ideas. We’re not a corporation, everyone can influence the project they’re working on while expending their own skillset
- You will represent a renowned brand in its industry
- Great team of people with a friendly atmosphere
- Salary Evaluation every 6 months
- A dynamic environment where you won’t get bored
- We will train you on financial markets and related topics so you know our business
- Motivational remuneration + frequent bonuses for good performance.
- Company poker, beer, and many other activities
- Employee Program #1 - Employee counseling and coaching: access to 24/7 confidential counseling to help improve their well-being through an employee & family assistance program
- Employee Program #2 - HR health checks: one-on-one health checks to help you focus
- Employee Program #3 - Employee discounts: provide discounts on brands and Canadian retailers for goods and services
- All benefits is eligible to share benefits with your friend and family

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

**Job Types**: Full-time, Part-time, Fixed term contract, Casual
Contract length: 12 months
Part-time hours: 40 per week

**Salary**: $16.80 per hour

**Benefits**:

- Casual dress
- Flexible schedule
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- On call
- Overtime
- Weekends as needed

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Burnaby, BC V5H 0J2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Shift availability:

- Day Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person