Field Foreman
2 weeks ago
Job Title:
- Field Foreman - Heavy Equipment- Reference Number:
- TCQ-22-0097- Division:
- Heavy Equipment- Job City:
- Candiac- Province:
- Quebec- Site:
- Position Status:
- Permanent, Full time- Work Shift:
- Days- Work Schedule:
- 40- Length of Assignment:
- Job description:
- Ensures the profitability of the service works and the quality of the work by regular visits and inspections and constantly improves the operations of support to the site service.
- Develops employees and sets up training, coaching and other performance improvement mechanisms.
- Manages the health and safety aspects of the team and implements the applicable corrective and preventative measures.
- Validates proactively with internal and external customers their level of satisfaction regarding work performed by technicians.
- Manages the achievement of the billing and profitability objectives of the team.
- Manages the monitoring and the maintenance of the performance objectives (KPI) of the site service.
- Puts in place continuous improvement actions for the site service processes.
- Effectively manages work scheduling and customer deadlines.
- Responsible for the achievement of the margins and the contribution of the field service and respect of the expenditure budgets.- Job Qualifications:
- Diploma of Professional Studies in a Mechanical field or Diploma of Collegial Studies in Engineering, Operations management or any other combination of training and equivalent experience
- Experience and / or knowledge of mechanics
- Bilingualism
- Knowledge of MS Office and SAP software
- Ability to solve problems and plan
- Autonomy, availability and flexibility, leadership and teamwork
- Ability to work under pressure
- Good knowledge of budget analysis and reengineering of business processes
- Customer Service oriented
- Experience in personnel / work team management
-
Service Coordinator
2 weeks ago
Candiac, Canada TCAT Div of Toromont Industries Ltd Full timeProceeds with the opening, closing and invoicing of work orders. - Participates in the planning of work load and schedules. - Prepares quotations, purchase orders, parts requisitions and other material resources. - Answers calls from customers and Parts & Service Sales Representatives. - Supports the foreman in admistrative duties. **Job...