Constituency Assistant

**Primary responsibilities**:

- Ensuring that the office is accessible to constituents through regular hours of operation.
- Provide Chinese communications and translation services as required.
- Provide excellent customer service to constituents and stakeholders.
- Entry of casework and phone calls into CRM database.
- Keep office areas tidy and organized, including reception area, common areas, and storage room.
- Attend community events as required.
- Assist with office events and outreach activities when required.
- Other duties as required for the day-to-day operations and special projects.

**Salary**:$35,000 - $40,000

**Start date**:As soon as possible
**Qualifications** Education**:

- Relevant post-secondary education or equivalency.

**Skills and experience**:

- Experience in a client service environment, notably experience demonstrating empathy, professionalism and discretion.
- Strong communication skills (verbal and written) in English, Mandarin and/or Cantonese.
- Ability to work independently, strong time-management skills and organizational skills.
- Knowledge of Microsoft Office Suite (Word, Outlook, and PowerPoint).
- Strong computer skills including Internet, Windows, and social media.
- A valid driver’s licence and access to a reliable vehicle.

**Assets**:

- Experience in a receptionist or administrative support role.
- Previous experience in a political or not-for-profit organization service organization.
- Knowledge of Scarborough-Agincourt.

**Additional Information**
Members of Parliament are individual employers who are responsible for recruiting, hiring and managing the employees who help them carry out their parliamentary duties. Terms and conditions of employment vary from one MP's office to another.

Applicants who meet the qualifications may be contacted for further assessment at any time.