Assistant Facilities Manager/ Assistant(E) Gestionnaire Des Installations

**Job Title**

Assistant Facilities Manager/ Assistant(e) Gestionnaire des Installations
**Job Description Summary**

The Assistant Facilities Manager position supports our client, Sony Interactive Entertainment, within the dynamic video game and entertainment industry in Montreal. Reporting to the Facilities Manager, this role is integral to the day-to-day operations of the facility, building, studio, or campus.

This role is crucial in ensuring policies, procedures, and programs are implemented in line with both Cushman & Wakefield (C&W) standards and the client’s objectives. The Assistant Facilities Manager ensures the Facilities is well-maintained, complies with health and safety standards, and addresses tenant needs in a timely manner.

Le poste d'assistant gestionnaire des installations assiste notre client, Sony Interactive Entertainment, au sein de l'industrie dynamique du jeu vidéo et du divertissement à Montréal. Relevant du gestionnaire des installations, ce rôle fait partie intégrante des opérations quotidiennes de l'installation, du bâtiment, du studio ou du campus.

Ce rôle est essentiel pour garantir que les politiques, les procédures et les programmes sont mis en œuvre conformément aux normes de Cushman & Wakefield (C&W) et aux objectifs du client. L'assistant gestionnaire des installations s'assure que les installations sont bien entretenues, conformes aux normes de santé et de sécurité et répondent aux besoins des locataires en temps opportun.

Key Responsibilities:

- Oversee the daily operations of the Facilities, including janitorial services, life-safety systems, engineering, and general maintenance, ensuring alignment with C&W policies and client expectations.
- Manage service contracts, conduct periodic reviews, oversee bidding processes, and verify invoices against contract pricing.
- Ensure the maintenance of the Facilities’ interior and exterior, prioritizing aesthetic and functional upkeep.
- Respond swiftly to maintenance, repair, and cleaning requests from building occupants in coordination with the Facilities Manager.
- Maintain site-specific documentation, such as Property Information Books, Site Operating Manuals, and various compliance logs (local codes, health & safety, and other Canadian regulations).
- Assist in preparing and managing budgets, financial reports, and purchase orders related to the Facilities’ operation.
- Contribute to the development of capital budgets, identifying long-term maintenance and cost-saving opportunities.
- Analyze and report data to assess Facilities management performance against established objectives.
- Ensure compliance with contracts, vendor agreements, and insurance requirements. Manage vendor and tenant claims as needed.
- Conduct routine inspections of the Facilities, including systems and common areas, and report findings to the Facilities Manager.
- Hire, train, and supervise Facilities staff, conducting performance evaluations and fostering a positive working environment.

Key Competencies:
1. Effective Communication (oral and written in both French and English)

2. Technical Proficiency

3. Problem Solving & Analytical Thinking

4. Leadership & Team Management

5. Collaboration & Teamwork

6. Relationship Management

7. Financial Management

Education & Certifications:

- Associate’s degree in Facilities Management, Building Management, Business Administration, or a related field (required).
- Bachelor’s degree (preferred).

**Experience**:

- 3-5 years of experience in Facilities management, with a preference for experience in commercial or industrial real estate.
- Experience in maintenance, construction, engineering, and general building operations.
- Familiarity with CMMS/Work Order Management systems is an asset.

Skills & Qualifications:

- Strong understanding of management agreements and vendor contracts.
- Ability to read and interpret construction specifications and blueprints.
- Proficient in Building Management Systems (BMS) monitoring and maintenance.
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Financial management skills, including budgeting, forecasting, and financial tracking.
- Knowledge of financial systems (Yardi preferred).

Language Requirements:

- Proficiency in both **French and English** is required, given the bilingual nature of Montreal.

Work Environment:
This role operates in a professional office environment with occasional travel between properties. The position requires regular use of standard office equipment such as computers, phones, and printers. Travel may involve exposure to varying weather conditions in Montreal.

Principales responsabilités:

- Superviser les opérations quotidiennes de l’installation, y compris les services de conciergerie, les systèmes de sécurité, l’ingénierie et l’entretien général, en veillant à respecter les politiques de C&W et les attentes du client.
- Gérer les contrats de service, effectuer des revues périodiques, superviser les proc