Customer Service Associate- Distribution

2 weeks ago

Delta, Canada The Brick Full time

Is this job for you?: Do you believe in putting the customer first? Do you love to solve problems and create solutions? **WELCOME HOME** The Brick is actively seeking to expand our service team. We need enthusiastic people with a great customer focused attitude The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous distribution Centre **Responsibilities**: - Answer incoming calls and assist both internal and external customers with outstanding customer service - Generate reports and identify discrepancies in data - Create service work orders - Prepare operating reports and provide administrative support for various departments including Distribution Centre management - Assist in the training of new associates - Data entry and general office duties Qualifications: - High school diploma or equivalent - Previous experience in a warehouse environment is an asset - Excellent written and verbal communication skills - Ability to provide exceptional customer service in a fast paced environment - Punctuality and dependability is a must - Team player with a positive attitude - Attention to detail - Flexibility to work a variety of shifts, including evenings and weekends, as required Why The Brick?: - Flexible “employer-paid” benefits including Health, Dental and Paramedical Services for you and your family - Competitive pay - Paid training - Career progression program - Access to free personal development training - Employee discounts & Personal "Paid" days off - Recognition, incentives, prizes and giveaways - Be a part of Canada’s largest home furnishings retailer - We welcome all abilities to apply. We thank all those who apply; however, only those applicants chosen for an interview will be contacted.

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