Tim Hortons Assistant Manager

1 week ago

Newmarket, Canada Tim Hortons - Newmarket Full time

As a member of the management team, you are an enthusiastic role model who motivates Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team members and promote a positive and inclusive work environment.

As a passionate team leader, you believe in the importance of training Team Members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the General Manager in the day-to-day operations of a fast-paced restaurant.

**Responsibilities**:

- Managing labour costs through effective floor management
- Controlling food & paper costs using order guides
- Ensuring that product launches and promotions are executed with perfection
- Resolving Guest issues, as well as working with your team to minimize issues
- Participate in the recruitment process
- Training new Team Members
- Train, remind and encourage Team Members to follow all Health & Safety policies and program we have in place
- Coach & discipline Team Members as needed
- Be a leader and always lead by example by following all Tim Hortons policies and procedures
- Plan, organize, direct, control and evaluate daily operations
- Foster a positive work environment through leadership and example

**Why Work for Us? We Offer**:

- Competitive salary
- Quarterly performance-based bonus program
- Health & Dental benefits
- Comprehensive training
- Incentive and recognition programs
- Advancement opportunities
- Community involvement

**Physical Demands**:

- Walking and standing for long periods of time
- Able to lift and carry up to 20 kg / 45 lbs
- Able to help as needed in receiving large deliveries up to twice a week
- Able to transition between cold (e.g. freezer) and hot (e.g. oven) working environments
- Ability to work under pressure in a high fast-paced environment adhering to tight deadlines

**Availability**:

- Must be flexible as your work schedule may vary week to week based on business needs while fostering a fair work/life balance. Monthly schedules may require some afternoon and weekend shifts.

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$20.00 per hour

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

Schedule:

- 10 hour shift

Ability to commute/relocate:

- Newmarket, ON: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Food service management: 1 year (preferred)

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