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Vice President of Operations
3 weeks ago
**Title**: Vice President of Operations
**Type**: Full-Time
**Reports**: CEO
**Location**: Mississauga, Ontario
**Industry**: Not-for-profit
**COMPANY PROFILE**
Founded in 2002, Jake’s House is a Provincially and Federally funded Canadian charity with a mission to provide meaningful support to families living with autism across the country. Recognizing that more than any other single issue, families dealing with autism need a community, Jake’s House is committed to growing a strong network of people who understand and care - a family, determined to provide tangible solutions at every stage of life.
Specifically, Jake’s House supports individuals on the spectrum throughout their lifespans through four core initiatives: 1) Social Events & Awareness, a two-decade tradition of bringing families living with autism together for welcoming, fun and festive celebrations in Toronto, Ottawa and London - with cross country expansion planned.; 2) Legends Mentoring Program, themed group mentoring workshops that provide youth with opportunities to learn skills, socialize and make friends; 3) Employment Mentoring Program, a program that supports the integration of young adults into the workforce; and 4) Inclusive Housing Program, designed to address the growing housing gap in the autism community, giving more aging adults a place to call home.
**JOB OVERVIEW**
development and management of community programs in Ontario, along with a solid understanding of finance, revenue generation and risk management principles. With a strong
emphasis on developing and nurturing relationships with key stakeholders in government and across various sectors, the VPO will also develop and advance the strategic direction of Jake’s House. Continuously focusing on raising the profile of the organization, increasing the value proposition, advance events, program and services. Demonstrate the organizations values and reinforce these values across the greater organization. This role holds responsibility for the overall financial objectives. The VPO is also responsible for establishing and building key relationships needed to fulfill program, administration, and support service obligations.
**RESPONSIBILITIES**
**Government/Stakeholder Relations and Advocacy**
- Build, nurture and maintain relationships with government representatives, service partners, leaders in various sectors and other key stakeholders.
- Assure the organization and its mission, programs, products, and services are consistently presented in strong, positive image to relevant stakeholders.
- Represent Jake’s House programs and services to government and other funders as required.
- Solicit new opportunities through existing relationship, fostering new relationships, and ensuring a positive reputation within the autism community.
- Exceptional interpersonal and networking skills, business acumen and the ability to negotiate.
- Negotiate partnership agreements with agencies and service partners to expand and deliver programs and services, monitoring contract performance for improvement.
- Build networks of key stakeholders to expand programs and profile for Jake’s House on a regional and national basis.
- Inform and collaborate with committees as it relates to programs and services.
- Remain informed on current and emerging trends in autism, mentorship, employment and community housing programs and research and recommend adaptation for Jake’s House.
**Operations including Program and Service Delivery**
- Oversee the research, planning, development, implementation and evaluation of programs and services that are consistent with and promote the vision and goals of the CEO and Board.
- Maintain budgets and management practices for government funded programs, ensure smooth transition from development to implementation.
- Develop, implement, and improve programs and services in collaboration with internal and external stakeholders.
- Collect and report all required municipal, provincial, and federal funding data in a timely
manner.
- Continually enhance industry knowledge and expertise through networking events,
trainings, trade group association membership and webinars.
- Oversee the acquisition and implementation of IT systems and devices as required and ensure information security and privacy as required by law.
- Oversee human resources management, ensuring a fair and transparent relationship with employees which is compliant with human rights, health and safety, labour, and employment standards legislation within the jurisdictions that Jake’s House serves.
**Leadership & Team Management**
- Support the CEO in fulfilling strategic and operational objectives.
- Provide leadership, direction, guidance and supervision to director and manager level employees at Jake’s House along with service partners and external vendors.
- Develop and lead program and service staff, setting clear objectives and outcomes aligned with strategic and operating plans.
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