Customer Service Representative

2 weeks ago


Quebec City, Canada Development Solutions Institute Full time

**Responsibilities**:

- _Listen to customers’ concerns, issues and questions_
- _Resolve customers’ concerns and answer customers’ questions to your best ability_
- _Maintain a positive attitude and calmly respond to customers’ complaints_
- _Recording details of comments, inquiries, complaints, and actions taken_

**Requirements**:

- _High school diploma or equivalent_
- _Basic computer skills_
- _Great attention to detail_
- _Ability to prioritize and multitask_
- _Knowledge of Microsoft Word, Outlook and Excel_

**Job Types**: Full-time, Part-time
Part-time hours: 40 per week

**Salary**: $22.40-$27.80 per hour

**Benefits**:

- Company pension
- Dental care
- Life insurance
- Paid time off

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: On the road



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