Enterprise Applications Specialist

**ABOUT GOWLING WLG**

At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, passion and commitment to the delivery of outstanding client service.

Employee satisfaction is important to us. We work hard to ensure that our people are motivated, engaged and empowered. We are guided by our firm’s Core Values - The Power of Teamwork, Always Striving to be Better, We all Bring Something Different - in all that we do.

Diversity, equity, and inclusion are an integral part of our firm’s core values. We are always striving to build a more equitable, engaging and rewarding workplace by attracting and retaining talented people from a diverse range of backgrounds, cultures and experiences. Our aim is to help everyone reach their full potential and achieve their personal and professional goals.

Our diverse group of legal professionals, law students, law clerks, paralegals, legal administrative assistants and business services team members work together, and are respected and valued for their individual contributions.

**PROFILE**:
This role is ideal for someone who thrives in a dynamic environment, is passionate about driving user productivity, and has a solid understanding of how Microsoft cloud technologies can streamline business operations.

This position can be based in any of our Canadian offices

**RESPONSIBILITIES**:

- Administer, configure, and support Microsoft 365 services, including Teams, SharePoint Online, and Planner.
- Implement and manage SharePoint sites, document libraries, lists, and permissions to align with business requirements.
- Provide user support and training on best practices for Microsoft Teams, SharePoint, and Planner to increase adoption.
- Assist with the integration of Power BI dashboards and reports into SharePoint or Teams environments for business reporting needs.
- Support basic administration and data handling tasks in Microsoft Dynamics 365, including CRM configurations and data flow alignment.
- Collaborate with stakeholders to understand needs and deliver optimized Microsoft 365 solutions.
- Document configurations, procedures, and workflows, and contribute to internal knowledge bases.
- Maintain governance and compliance standards within the Microsoft 365 ecosystem.

**REQUIREMENTS**:

- Hands-on experience administering Microsoft Teams, SharePoint Online, and Planner in a business environment.
- Strong understanding of Microsoft 365 features, permission structures, and administration portals.
- Basic to intermediate knowledge of Power BI, including report consumption and integration with Microsoft 365 apps.
- Familiarity with Microsoft Dynamics 365—understanding of entity structures, data relationships, or user role configurations is a plus.
- Familiarity with Dataverse, and cloud-based data sources.
- Microsoft 365 or Power Platform certifications
- Experience with Power Automate and Dataverse is a plus.
- Basic knowledge of Microsoft Azure Active Directory and security groups.
- Prior experience working in agile, cross-functional IT teams.
- Knowledge of Enterprise Content Management (ECM) or Document Management Systems (DMS), as well as MS SQL, is considered an asset.
- Strong analytical and problem-solving skills and experience providing end-user support and training.
- Excellent team work abilities, communication and collaboration skills, with attention to detail and process documentation.
- Ability to work independently and manage tasks effectively within defined project timelines. Prior experience working in agile, cross-functional IT teams.

Gowling WLG employees benefit from a hybrid work environment.

The starting range for this role is $55,000 - $80,000. Starting salary will be determined based on an applicant's individual skills, competencies, and unique qualifications. Gowling WLG employees have the potential to exceed this range based on tenure and performance.

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know.