Part & Shipping Assistant

4 days ago

Abbotsford, Canada Bigfoot Crane Full time

**About Us**:
Bigfoot is a small non-union, incredibly diverse company. We provide rentals, sales and service for numerous products such as: Self-Erecting Tower Cranes, Traditional Tower Cranes, Construction Hoists and Roof Top Derrick Cranes. We offer our employees the opportunity to expand their skillset and training in many different areas. Many of our employees achieve formal certifications including Electrician, Millwright and Elevating Device Mechanic. Being a small diverse company, we also require diverse employees who are interested in working in various aspects of our service business. We provide competitive wages and comprehensive benefits in a strong team environment with a culture high in honesty and integrity.

**Job Overview**:
**KEY RESPONSIBILITIES**:

- Willingness to be mentored.
- Strong organizational and analytical skills, good judgement, and the ability to manage a variety of activities.
- Keen understanding of tools, parts, electrical and mechanical system components.
- Strong ability to communicate.
- Provides information in a timely manner to dispatch, technicians, service providers, customers and coworkers.
- Independent problem solver.
- Capable of making decisions in real-time to maintain efficient flow of work.
- Experience working with Preventative Maintenance programs.
- Experience with tag-out programs for faulty tools and equipment.
- Efficient use of computers and programs like MS Office, CRMs, equipment management software.
- Excellent interpersonal skills with the ability to form strong relationships with coworkers, clients and suppliers.
- Experience with technical documents.
- Liaise directly with suppliers for parts requested by the sales and operations teams.

**QUALIFICATIONS**:
Must have a valid Class 5 Driver’s License with a clean driving abstract.

Parts:

- All parts coded properly and in their correct places when they arrive.
- Parts entered into Microsoft Dynamic 365 as required.
- Parts and small tool repair.
- Work with Parts & Warehouse Coordinator and service advisors to ensure technicians are equipped with the correct tools/parts.
- Load outgoing tables on a daily basis with tools and parts as per dispatch sheets.
- Clear and process incoming parts tables daily.
- Restock incoming parts not used on jobs.
- Stocking consumable items.
- Driving to pickup and deliver parts as required.
- Order picking.

Tools:

- Send for repair, tagged-out tools that are broken or defective.
- Test and prepare tools for upcoming work.
- Send remotes out for repairs and track repair status.
- Organize and maintain inventory of shop tools.
- Source and purchase small tools and other equipment as required.

Facility/Housekeeping **(Bays 2, 3)**:

- Ensure things are in the right place and not left in temporary locations throughout the shop bays (ie boxes, pallets, etc.).
- Garbage and recycling checked daily and emptied when close to full.
- Mezzanines cleaned and maintained on a monthly basis.
- Open shop in morning (lights, heat, etc.) Secure shop at night (bay doors, entrance doors,

Shipping & Receiving:

- Correspondence and physical parts return to factories and suppliers when necessary for warranty or refund.
- Arrange Y2K, UPS, FedEx, etc.

Other:

- Assist Parts & Warehouse Coordinator as required.
- Assist Service Advisors as required.
- Assist Operations Coordinator as required.
- Other miscellaneous duties as assigned from time to time.

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