Luxury Showroom Consultant

1 week ago


Cambridge, Canada Marks Supply Full time

**Who we are**

With nine wholesale branches and three luxury showrooms located throughout southwestern Ontario, Marks Supply is a leading supplier for top-quality Plumbing, P.V.F., Hydronics and HVAC products. Our success is directly linked to our conviction to provide exceptional customer service; to nurture a highly educated, knowledgeable team of employees; and to embrace new, innovative technology. Recently acquired by Munch’s Supply, a leading U.S.based HVAC and Plumbing Distributor, we are uniquely positioned to grow exponentially.

What makes us different from other wholesale distributors is our people, and the deep commitment they have to sharing the very best product knowledge to guide customer decisions and demonstrate our value. Through ongoing training, a generous education policy, and our Product Pros Program, we set our teams up for success knowing they are the foundation our success relies on. Joining us now is a chance to be a critical part in the next phase of our growth and the confidence to know we will take you on that journey with us.

**Who we need**

Marks Supply is a family company providing wholesale plumbing, HVAC and hydronics products to the Ontario market since 1962. Its division, the Watermarks Luxury Boutique Showroom, was created to cater to the clients in the market for high-end kitchen and bathroom fixtures, and has quickly grown to provide builders and homeowners with the absolute best in elite decorative elegance. This division is looking for a driven sales consultant with a passion for interior design to join the team at the showroom in Kitchener. As our Showroom Sales Consultant, you will be our point of contact with potential and existing clients, working at our luxury showroom to drive sales and grow our existing base of customers looking for premium products for their baths and kitchens. Your customer relations expertise will go a long way in building client trust as you attend to them by sending quotes, processing orders, and delivering satisfactory customer service.

**What’s in it for you**
- A collaborative team with a customer focus._ As a showroom sales consultant, you will be responsible for the customer experience from start to finish. Using your superior communication skills and interior design expertise, you will paint a picture of luxury for them, advising them on the best recommended products for their bath and kitchen spaces. The operations manager, showroom supervisor, and your fellow sales consultants make for a supportive environment where you can all work to reach and surpass individual sales targets.
- Career development._ As our Showroom Sales Consultant, there is room for you to advance your career through our various available avenues. You will receive training in the luxury fixture industry, growing your sales expertise in the field of interior design, and increasing your eligibility for promotion to senior sales roles in the future. Additionally, there are always openings in various branches across Ontario if you ever wish to transfer, as well as other opportunities within Marks Supply, the corporate brand of which our Watermarks Luxury Boutique is a part. Our work culture emphasizes the importance of education in furthering your career, and we are committed to supporting our employees’ development through paid training to help them reach company goals for growth.
- An easy-going work environment._ You will enjoy the fulfillment that comes with helping customers find the right luxury fixtures for their interior design dreams, by using your deep knowledge of our elite product selection to make the right recommendations in a pressure-free space. Working with the team, your days will be independent without excessive supervision. Your love of interior design, do-it-yourself projects, and the latest trends in home decoration will be a key part of helping you assess and deliver on your customer’s needs.
- Unlimited income potential._ Your income includes a competitive base salary plus commissions with no caps. The more sales you close the more you can earn.

**What you will do**:

- _ Make sales. _You will grow our customer base by driving sales. You will handle the entire sales process from initial communication to follow-up and closing.
- _ Develop strong customer relationships._ You will develop a relationship of trust with customers, maintaining it by delivering the best customer service experience from start to finish.
- _ Data Management. _You will enter order information into our database and update it as necessary.
- _ Customer consultations_. You will meet with showroom customers either by appointment or as walk-ins, for consultations and recommendations based on their needs. You will offer a luxury customer experience, making suggestions for products from your trained understanding of our range of premium fixtures. You will maintain these customer relationships, with follow-ups as needed.

**What you bring**:

- _ The interpersonal



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