Tour Consultant

**The Role**:

- **For consideration, applicants must live/relocate to Toronto or within commutable distance to our Toronto, ON office. Enjoy the flexibility of working from home on Fridays, while collaborating in the office from Monday through Thursday._

For over 30 years, EF Go Ahead Tours has guided adult travelers across the globe via carefully crafted group travel itineraries. Our travellers range from young professionals to retirees, solo travelers to entire families, travel enthusiasts to those stepping off their first flight. We believe the best way to learn about the world is to experience it and every day we come to work hoping to help as many people as possible do just that.

**The Role**:
As a member of our high energy, collaborative and competitive sales team, you will play a critical role in developing customer acquisition and retention strategies while simultaneously identifying opportunities to improve the customer experience. Your daily activities will involve making outbound sales calls to potential travelers who have expressed interest in group travel through our website and marketing efforts. Additionally, you will help maintain interest by continuing the relationship with our past loyal travellers in booking their next Go Ahead Tour.

No Sales experience? No problem. Our **Sales Development Program**is designed for those who are both launching a new career in sales and those who want to build upon existing sales skills and techniques. Our goal is to create strong salespeople and instill lasting skills that you can carry with you throughout your career. Benefits of the program include training in sales, product, marketing and industry trends, coaching in consultative selling techniques, presentations, public speaking and dedicated mentorship. This program is a great way to build your career with a global leader in the industry.

**A Successful Regional Tour Consultant Will Be**:

- Influential and can intrinsically motivate others (persuade vs. tell)
- A good listener with strong communication and collaboration skills
- Self-starter who desires to take responsibility for their professional and regional growth
- Confident and decisive when faced with a challenge
- Able to take feedback and implement it quickly
- An adaptable and highly motivated team player and individual contributor

**Responsibilities**:

- Independently manage your book of business while simultaneously bringing in new business
- Maintain and practice high outreach, follow-up phone conversations
- Average 100+ calls and 3 hours of phone time per day
- Utilize consultative selling techniques to prospect and initiate product interest
- Consistently achieve or exceed sales goals
- Develop an integrated sales strategy to accomplish your goals
- Weekend Work: 1-2 days/month - Take a weekday off when you work a weekend day

Strong verbal communication and influencing skills (must be able to connect with a diverse range of individuals via telephone)
- Naturally strong sales instincts: you can recognize and capitalize on buying signals that customers display
- Driven and competitive mindset that has you intrinsically motivated to hit goals
- Demonstrates personal accountability, self-awareness, and student mentality
- Adept in problem-solving skills
- Ability to independently plan, organize and prioritize work while collaborating with a team
- You are flexible, with the ability to pivot quickly and multitask in a fast-paced environment
- Must have at least 4 years of relevant work experience or a 4-year degree