Merchandising Trainer

**Help us boldly shape retail in Canada**

Canadian Tire Corporation’s (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need the best talent to help us evolve and drive change across the business - and boldly help shape Canada’s retail industry. As we strive to be at the forefront of a complex and vastly changing retail industry, it is an exciting time to join the Canadian Tire family of companies.

Reporting to the Manager, Merchandising Learning & Development, the Merchandising Trainer will lead the delivery of role-specific “new-in-role” and “just-in-time” learning and coaching programs for key CTR Merchandising roles in the areas of Category Business Management, Pricing, Planning and Forecasting. As a Merchandising Trainer, you will participate in the design, development, and delivery of agile and interactive education and hands-on training, and you will sustain the ongoing theoretical, analytical, and functional learning needs of our Merchandising partners.

At Canadian Tire we work flexibility embracing ‘Hybrid’ whereby individuals utilize a combination of working at a CTC campus and or virtually in service of outcomes. Determined by managers, decisions around work location will be made based on business and team needs and grounded in a desire to support individual well-being and personal needs. Our goal is to empower teams and individuals to make the right decisions for them, and we expect that to look different for everyone.

**What you’ll do**
- Lead group or 1:1 in-person, virtual or hybrid learning events for role-specific “new-in-role” and “just-in-time” training to Merchandising team members - topics cover core concepts, processes, tools, procedures, and policies
- Provide technical training and support on all Merchandising tools
- Deliver the necessary learning to the Merchandising Teams to support both small-scale change as well as changes driven through larger project-led initiatives. Key projects can include accountability changes, new business processes and technology rollouts
- Obtain and maintain SME-level knowledge required to provide on-going 1:1 coaching and guidance to individuals at the Specialist, Analyst, and Manager levels
- Create and continuously enhance individual learning objects, lessons, and full learning curriculums across a multitude of formats (written, visual, interactive digital, video, social)
- Monitor group mailbox daily and provide ah hoc coaching support to learner base

**What you bring**

We are looking for high-performing individuals who understand and can deliver on the needs of the ‘Remote Learner’. The Merchandising Trainer needs to be a creative thinker who will take initiative and is capable of building, launching, and maintaining engaging learning objects and programs that drive results. Other qualifications include:

- Post-secondary education in Learning & Development, Business, or related discipline
- CTR experience preferably in a Merchandising
- or Supply Chain-related role (CBA, MPS, FA, RA etc.) or 2-3 years experience in a Trainer capacity
- Strong oral, presentation and written communication skills with experience using a wide variety of tools - Word, PowerPoint, Outlook, Video software, Xyleme, Microsoft Teams, other as applicable
- Facilitation and presentation skills to confidently lead group or on-on-one coaching sessions
- Demonstrated attention to detail, a readiness to work with others, and empathy for individuals learning complex activities
- Proven experience of getting up to speed with extensive information very quickly
- Motivated self-starter who can manage a significant amount of ambiguity
- Strong customer focus with emphasis on building and sustaining relationships
- Flexibility & adaptability to navigate through simultaneous training streams by taking over other trainers’ sessions, when necessary, if unexpected technical interruptions occur

**#LI-UH1**:

- Canadian Tire and its family of companies are boldly shaping retail in Canada and we continue to deliver a positive experience for our customers. As one of the most trusted brands in Canada, our employees take pride in the work we do across the country. It’s more than the iconic triangle that keeps our employees around. From benefits and perks, to learning and development opportunities, to our commitment to Jumpstart - these are some of the many reasons why Canadian Tire Corporation is one of _Canada’s Best Managed Companies _. _
- To learn more about this team and the Canadian Tire family of companies follow us on _LinkedIn _. _