Systems Support Specialist, Temporary

Department

IT

Location

Saskatoon - Head Office

Position Type

Temporary Full Time

Salary

$59,676.39 - $77,592.69

Date

2025.06.26

Description

Systems Support Specialist, IT (Temporary)

**Our**
**purpose**

The Saskatchewan Teachers’ Federation has advanced the interests of teachers
and advocated for excellence in public education for more than 90 years. We are
a professional organization representing over 13,500 teachers employed in
PreK-12 schools across the province who are trusted and respected leaders and
partners in education.

**What**
**we do**

Working with the Federation is more than a job. It’s about contributing,
through your professional background, to quality public education. It’s about
providing exceptional programs and services that support Saskatchewan teachers
and their profession.

**What**
**we value**

We work as a team, recognizing that we all play a part, directly or indirectly,
in realizing our purpose. We are committed to a workplace that engages its
diverse workforce and offers a stimulating environment where individuals are
provided with opportunities to grow both personally and professionally. We are
inclusive and celebrate diversity by supporting an environment where everyone
feels valued, respected, and empowered to contribute their best.

**What**
**you’ll do**
The
Saskatchewan Teachers’ Federation is currently seeking a **1-year temporary**
Systems Support Specialist to provide operational and technical support to end
users with a primary focus on providing support to staff through the service
desk function and ensuring resolution of hardware and software problems.

**Responsibilities**:

- Provide
support to all STF staff members by responding to support requests.
- Respond
to network issues identified by users and IT personnel by providing both
service directly and to network infrastructure.
- Perform
day-to-day maintenance and administration of workstation and laptop endpoint
protection software and respond to threats that arise.
- Perform
day-to-day maintenance, administration and configuration of Enterprise Endpoint
Security.
- Perform
Mobile Device Management, support the STF enterprise system, and administrate
mobile user accounts.
- Provide
Windows Server administration as needed, such as configuring automated software
rollouts, enterprise level workstation updates, organization spanning issues
between workstations, servers and users.
- Responsible
for workstation and laptop rollouts to employees using Enterprise System tools
such as Ghost and Microsoft System Center.
- Responsible
for managing, servicing and configuring network printers using Windows Server
administration.
- Troubleshoot
and assist STF staff and members with all audio-visual related equipment.
- Assist
with pro-active and reactive disaster recovery measures, such as file recovery,
backup administration, etc.
- Provide
and create documentation for installation and troubleshooting procedures.

**What**
**you’ll bring**

Applicants
will have a minimum of a two-year diploma in
information technology from a recognized educational institution, combined with
2-3 years of experience in the field of IT support. The incumbent will have a
good understanding of Windows and Mac operating systems, networking and
Windows Server Management, WSUS, VMware, Veeam Backup & Replication, and HP
networking is a definite asset. An equivalent combination of related experience
and training will also be considered.Required
skills, knowledge and abilities:
- Strong
interpersonal skills such as effective listening, empathy and patience.
- Demonstrated
ability to carefully walk a user through problem resolution steps.
- Capacity
to visualize what is taking place on the user’s desktop to effectively provide
remote support.
- Demonstrated
ability to resolve stressful situations in a calm and professional manner.
- Demonstrated
ability to work under pressure and meet deadlines.
- Demonstrated
client-service skills.
- Strong
organizational skills.
- High
degree of initiative and motivation.
- Good
analytical and problem-solving skills.
- Mature
judgment.

**What we offer**
- A
competitive salary range of $59,676.39 - $77,592.69
- A 35-hour
work week.
- 100%
employer paid benefits from day one.
- Employer
Matching defined contribution plan, saving for your future up to 18%.
- Free
parking.

**How**
**to apply**

If you want to work for one of Saskatchewan’s Top Employers and you would enjoy
being a part of a passionate group of professionals who work to enhance the
is 5 PM, Thursday, July 10, 2025.