Medical Office Assistant

Medical Office Assistant

Fixed Term Contract Position (Parental Leave Coverage)

Sylvan Medical Center located in beautiful Sylvan Lake, Alberta is looking for a friendly, dedicated, task-orientated and reliable Medical Office Assistant to handle client-facing duties as well as general office management tasks. This role will provide excellent medical and administrative support to the physicians and patients by assisting in maintaining strong clinical operational efficiencies. Strong attention to detail and ability to multi-task is a must. This is an excellent opportunity if you are looking to work with a fantastic team.

Responsibilities / Requirements

Administrative (including but not limited to):

- Maintaining efficient general patient flow within the clinic while exhibiting professionalism, empathy, and friendliness.
- Checking patients in at reception area and notifying appropriate doctors of concerns regarding current patient status.
- Assisting in updating patient personal information and creating new patient files within Electronic Medical Record (EMR).
- Ensuring that all patient demographic information is up to date and complete (including name, address, contact phone numbers, Personal Health Number, Next of Kin information).
- Consistently recording pertinent / relevant personal and medical information within the EMR as well as specific dialogue information with patients (via phone or in person).
- Provide clear instruction to patients regarding future appointment dates, follow up medical tests which may include fasting protocols instructions, distribution of forms and/or paperwork required, and/or any special instructions needed for other patient appointments.
- Following clinic processes for answering patient inquiries.

Medical (including but not limited to):

- Efficiently filling exam rooms with booked patient appointments, prepare patients for exam by the doctor when required.
- Properly setting up any surgical or dressing trays required by doctors for patient appointments.
- Effectively collecting personal information and data including patient weights, heights, blood pressure, urine testing, eye exams, pap /swab set up.
- Preparing patients for medicals (ie. Drivers, Employment) and complete and/or copy applicable medical forms before doctor/patient appointment.
- If applicable (and as directed / under discretion of attending physician), assists doctors with specific medical procedures such as minor surgeries, dressings, suture or cosmetic skin removals, ECG’s, wart treatments etc.
- Regular cleaning and sterilization of exam rooms, station storage and medical equipment. This may also include temporary and emergency cleaning in the patient bathrooms or exam rooms are compromised.
- Organization of Medication Sample cabinet and performs regular checks to ensure samples are not stale-dated. Ordering and restocking supplies.
- Effective collection of patient swabs and specimens taken by the doctor, following requisitions required, recording procedures and specific medical information in EMR and being aware of the laboratory transportation process.
- As required, daily sterilization/reprocessing of medical speculum and appropriate equipment including proper documentation of sterilization processes.

Education and Personal Requirements
- Experience as a Medical Office Assistant an asset
- Preference for completion of the Medical Office Assistant Program or Unit Clerk Certificate Program from a recognized post-secondary institution
- Energetic, Empathetic, Friendly, Supportive
- Focused on providing highest quality of patient care
- Collaborative and Respectful
- Team-oriented and flexible

**Job Types**: Full-time, Part-time, Fixed term contract
Contract length: 15 weeks
Part-time hours: 32-40 per week

**Salary**: $17.00-$19.00 per hour

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Sylvan Lake, AB: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Medical Office Assistant Program (preferred)

Shift availability:

- Day Shift (required)

Work Location: One location