Current jobs related to Product Support Representative - Vancouver - Eminence Organic Skin Care
-
Program Manager
10 hours ago
Vancouver, Canada Connective Support Society Full timeConnective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all. STATUS - Exempt. This position is open to applicants of all genders. - This will be temporary position for one year or until return of incumbent. HOURS (40 hours per week) -...
-
Customer Support Representative
1 day ago
Vancouver, Canada 7shifts Inc. Full timeAbout 7shifts 7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long‑term...
-
Customer Support Representative
1 week ago
Vancouver, Canada 7shifts Full time7shifts is an all-in-one team management software platform designed for the restaurant industry. We’re used by 1 in 10 restaurant workers and over 50,000 restaurants across North America. Our mission is to simplify Team Management and improve performance for restaurants, with a long-term vision of elevating what restaurant teams can achieve together.As the...
-
Service Support Representative
6 days ago
Vancouver, Canada Imperial PFS Full time**Service Support Representative** **You’re legendary. We’re hiring. Let’s talk!** Every day, we work to deliver on our Corporate Mission Statement: “To be the market leader by delivering innovative financial and technology solutions to help our Customers, partners, and investors achieve their goals.” How do we do that? By empowering and...
-
Customer Support Representative
1 week ago
Vancouver, Canada algojobs Full timeOverview 7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of...
-
Customer Support Representative
2 days ago
Vancouver, British Columbia, Canada 7shifts Full time $50,000 - $75,0007shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a...
-
Customer Support Representative
2 weeks ago
Vancouver, Canada Penny AI Full timeChris and David started Penny AI in 2018 in Squamish, BC (a bit north of Vancouver) after seeing an opportunity to solve a massive problem for millions of direct sales consultants around the world. We have now grown to a team of 90+ located across Canada and the United States. Penny has tens of thousands of users across four continents who trust Penny to...
-
Sales Support Representative
6 days ago
Vancouver, Canada TFG Financial Corporation Full time**Sales Support Representative - 100% remote position from anywhere in Canada** **This position is an administrative role and not sales based** **Your Talent, Your Terms | Results, Recognition and Rewards** TFG’s culture is results, recognition and rewards based, with a focus on achieving results in a high performing team environment. TFG Financial...
-
On-site Support Representative
9 hours ago
Vancouver, Canada Showpass Full timeShowpass is a ticketing and event management software company. We empower venue and event organizers to create a rich, connected experience for their customers through next-generation technology. We combine cutting-edge software and hardware for seamless on - and offline sales, while delivering event management tools on the same integrated platform. - But...
-
On-site Support Representative
1 week ago
Vancouver, Canada Showpass Full timeShowpass is a ticketing and event management software company. We empower venue and event organizers to create a rich, connected experience for their customers through next-generation technology. We combine cutting-edge software and hardware for seamless on - and offline sales, while delivering event management tools on the same integrated platform. - But...
Product Support Representative
2 weeks ago
**Role Summary**
**Responsibilities**
- Maintain a high level of knowledge on Eminence’s products and services to ensure all Retail Customers and Spa Partners are provided with accurate information
- Assist Spa Partners and Retail Customers in navigating the Eminence website
- Act as a point of contact for all ingredient-related inquiries to all Eminence Sales Representatives and Spa Partners
- Assist the Eminence Digital Marketing team in answering questions received via social media from Retail Customers and Spa Partners regarding Eminence products and ingredients
- Assist the Digital Marketing team in creating blog content for the Eminence website
- Provide extraordinary Customer service drawing upon esthetics experience to problem solve skin conditions and concerns using Eminence Organic’s extensive line of products
- Provide Retail Customers with details about where to purchase their desired product and/or spa services within their geographic area, and help them identify products to purchase when appropriate
- Act as a point of contact to help the Customer Care team in the consideration of any inquiries related to product returns
- Maintain and update a Frequently Asked Questions reference document for answering questions regarding our company and products
**Qualifications**
- Background in the Esthetics or Health & Beauty industry - minimum 2 years
- Customer Service Experience - minimum 2 years
- Experience with Eminence product line - 1 year preferred
- Esthetic License/Certification - preferred
- Excellent verbal and written communication skills
- Ability to use initiative and independent judgment and problem-solving skills
- Customer complaint resolution skills
- Expert website navigation and web search skills to research, find, and communicate information easily
- Proficiency with Microsoft Office (Outlook, Word, Excel, and PowerPoint)
**Total Rewards**
- Competitive salary, quarterly and annual bonuses based on individual and company goal
- 100% employer-paid premiums for extended health, health spending account, wellness program, green transportation incentive, various paid time-off options available from your first day, and product discounts
- Focus on professional development, 1:1 meetings with your leader, tuition assistance program and length of service rewards
**The Application**
Please submit a resume with a cover letter.
**Our Company**
Eminence Organic Skin Care provides premium products and unparalleled service to leading salons, spas, beauty professionals, and retail customers. For more than 14 years in a row, skin care professionals have voted Eminence Organic Skin Care as their Favorite Skin Care Line and their favourite company for Product Education. As a Certified B Corporation®, we are looking for Team-members who seek to positively impact lives within our communities, give back through philanthropic endeavours, and make choices to exemplify sustainability and be stewards of the environment.
Eminence Organic Skin Care is proud to be an equal-opportunity employer. We are passionate about maintaining an inclusive workplace that encourages and values diversity.
EminenceCareers
PUL1So7WOy
