Program Coordinator, Specialized Programs

**Date Posted**:12/05/2024
**Req ID**: 40969
**Faculty/Division**: School of Management
**Department**: Joseph L. Rotman School of Management
**Campus**: St. George (Downtown Toronto)

**Description**:
**About us**:
The Rotman School of Management is part of the University of Toronto, a global centre of research and academic excellence at the heart of Canada’s commercial and financial capital. Rotman is a catalyst for transformative learning, insights and public engagement, bringing together diverse views and initiatives around a defining purpose: to create value for business and society. We make a fundamental promise - Here’s where it changes - to our students, our partners and the broader community. Everyone at Rotman, faculty and staff, plays a role in bringing that promise to life.

**Your opportunity**:
The Program Coordinator, Specialized Programs will work under supervision of the Director, Program Services & Student Life and under general direction of the Associate Director, Program Services and will be responsible for being the first point of contact for the Specialized Programs portfolio, scheduling and booking meetings, coordinating logistics for events/workshops, maintaining digital platforms, arranging catering, maintaining confidential files, making travel arrangements and making minor purchases. As the Program Coordinator, Specialized Programs you will work with the Associate Director, Program Services to support the Program Services Office in the development, implementation, and administration of a wide range of programs, events and initiatives that focus on community building, student development, and health and wellness.

**Your responsibilities will include**:

- Acting as the first point of contact for general enquiries
- Providing detailed information to students on program and/or course requirements
- Scheduling appointments for prospective students, applicants, and current students to address individual needs
- Determining logístical details and activities for events and/or programming
- Liaising with stakeholders to coordinate space and resource requirements
- Updating and maintaining records
- Generating reports

**Essential Qualifications**:

- Bachelor's Degree or acceptable combination of equivalent education and experience
- Minimum two (2) years recent and related experience, both online and in-person, in event planning, program delivery, customer service and administration.
- Experience in delivering and administering online programs using Learning Management Systemsand webinar platforms including Zoom, Adobe Connect and MS Teams
- Experience providing advice to students on program and course requirements.
- Experience facilitating and organizing meetings
- Experience with Quercus, Blackboard and other relevant tools.
- Proficiency with Microsoft programs (Outlook, Word, PowerPoint, Excel), Acorn, ROSI.
- Strong organizational, presentation and event coordination skills.
- Ability to interact with faculty, students and professional colleagues in a tactful, professional and diplomatic manner.
- Demonstrated ability to meet external deadlines and manage competing priorities.

**Assets (Nonessential)**:

- Prior work experience in a Graduate/Business School Environment

**To be successful in this role you will be**:

- Accountable
- Communicator
- Multi-tasker
- Proactive
- Problem solver
- Team player

This is a term opportunity until July 24, 2026.

**Closing Date**: 12/16/2024, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Term
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Student Services

**Lived Experience Statement