Dior Retail Trainee

2 weeks ago

Toronto, Canada Christian Dior Couture Full time

The Dior Retail Trainee participates in a program designed to identify and develop future talent for the organization in our retail boutiques. By working closely with their Boutique Manager/Director, the Trainee supports the organization’s short and long-term objectives through day to day operations and delivering the best in class client service per Company standards.

**TASKS AND RESPONSIBILITIES**
- Collaborate with their retail team to develop initiatives to improve business results, presents plan to Management team
- Ensure that each customer receives outstanding service by providing a friendly and welcoming environment, which includes greeting and acknowledging customers, maintaining housekeeping standards, having solid product knowledge and all other aspects of customer service
- Assist in floor moves, merchandising, display maintenance, and housekeeping, where needed
- Assist in packing or wrapping customers’ merchandise, when necessary
- Arranges and coordinates client appointments and events as needed
- Provide support when needed to the selling floor
- Participate in Boutique operational procedures and inventories
- Assist customer services and cycle counts (repair issues, preparation)
- Use proper telephone etiquette when answering the phone, taking messages, answering customer inquiries, and when transferring calls
- Assist in efficiently ringing on registers and accurately maintain all cash and media at the registers
- Maintain orderly appearance of register area and keep supplies stocked
- Any other tasks as assigned from time to time

**SKILLS AND COMPETENCIES**
- Ability to communicate in a clear and concise manner with internal and external groups
- Strong time management skills and prioritization
- Ability to multitask and show flexibility across priorities
- Ability to operate all equipment and programs necessary to perform the job
- Ability to work a full-time schedule, with varied hours/days
- Ability to establish and maintain good working relationships with all levels of the organization and the public
- Willingness to adhere to all company policies, procedures, regulations, and standards

Potential to move into a permanent role.

**Profile**:
We are looking for talented graduates seeking for challenges in the Retail industry.
- You main skills are:
- Ability to build strong relationships with your team and customers
- Strong communication and interpersonal skills
- Sense of initiative and commercial creativity
- Initiative, flexibility and organisation
- Leadership

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