Financial Customer Service Representative

3 days ago

Bridgewater, Canada LaHave River Credit Union Full time

Work Term: Permanent
- Work Language: English
- Hours: 76 hours bi-weekly
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- or equivalent experience
**Work setting**:

- Credit union
**Tasks**:

- Balance daily transactions
- Process banking transactions
- Promote financial products and services
- Store, update and retrieve financial data
- Answer enquiries and resolve problems or discrepancies concerning customers' accounts
- Obtain and process information required for the provision of services, such as opening accounts and savings plans and purchasing bonds
**Computer and technology knowledge**:

- MS Windows
- Currency counting machine
- Internet
- MS Excel
- MS Word
**Security and safety**:

- Bondable
- Credit check
- Criminal record check
**Work conditions and physical capabilities**:

- Attention to detail
- Combination of sitting, standing, walking
- Fast-paced environment
- Repetitive tasks
- Work under pressure
**Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
**Screening questions**:

- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
**Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits
**Long term benefits**:

- Group insurance benefits
- Registered Retirement Savings Plan (RRSP)
**Other benefits**:

- Free parking available
- Learning/training paid by employer

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