Customer Relations Manager
4 days ago
Responsibilities include:
Conference over zoom, skype and phone calls with customers/clients
Handle inbound calls from customers, other lenders and insurance companies
Assist customers with inquiries, account status and problem resolution
Assist multiple departments with verifying and processing finance information
Assist various outside parties with inquires and document verification
Make outbound calls and negotiate arrangements with customers who have pending contracts or an account up for renewal
Assist customers with account inquiries
**Requirements**:
A winning attitude and determination to succeed
Willingness to go above an beyond for our customers
Math skills are a plus
Must have experience with Microsoft Word, Excel and other Modern Office Technology like Zoom
Prior customer service/sales experience is a plus
The Perks:
Weekly Advances and Bonuses
Hybrid office with remote flexibility
65k plus first year average income
Residual Income
Exceptional commission rates
Trip Incentives and other benefits
Full Training
**Job Types**: Full-time, Permanent
**Salary**: $60,000.00-$65,000.00 per year
**Benefits**:
- Company events
- Paid time off
- VRSP
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Signing bonus
Work Location: Hybrid remote in Chilliwack, BC V2P 0J6
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