Operations Specialist

Come play a key role in building the future of Sports & Media Everyone wants to be part of a transformational team - and that’s exactly what we’re building at Rogers Sports & Media. A team that innovates and a team that wins.

At Rogers Sports & Media we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking and are focused on delivering impact with everything they do. Our impressive collection of assets includes media properties, sports teams, sports events & production, venues, e-commerce platforms and a close connection with our Connected Home and Wireless team. Collectively, we touch the lives of 30 million Canadians every month

Are you up for the challenge and the fun? If so, consider the following opportunity

**What you will do**
- Managing day-to-day updates to all the digital products, liaising with news, broadcast and radio teams on a regular basis
- Manage and triage reported bugs and issues related to the product set and liaise with stakeholders to provide updates and resolutions
- Manage and monitor our digital services and products for quality of service and experience, including conducting UAT with Product teams where required
- Work with internal cross-functional teams to troubleshoot technical issues, support major and minor releases, and assist with solution delivery
- Compiling, testing and scheduling our newsletters with content directed from content team
- Building unique environments or microsites for special projects using WordPress
- Using our contest tool to build major contests
- Drive digital engagement and activity on digital platforms
- Support the Digital Product Roadmap
- Occasionally working evenings or weekends as required, for major events

**What you will bring**
- 3+ years of experience in a digital production role, preferably in a radio or media environment
- Solid Experience with HTML5, CSS3, responsive design, and WordPress
- Extensive experience with Adobe CS products, with a focus on Photoshop and Illustrator
- Familiarity of the Atlassian ecosystem (JIRA, Confluence)
- Knowledge of SEO best practices
- Online analytics suite experience (Adobe Analytics, Google Analytics, DOMO)
- Experience with A/B testing including knowledge of testing methodologies and evaluation techniques
- Strong time management skills and interpersonal skills
- Ability to work independently and as part of a team
- Experience with Salesforce Marketing Cloud, Exact Target AMP Script is an asset
- Knowledge of PHP, JS is an asset
- Knowledge of live streaming technology is an asset

**Here’s what you can expect in return**:

- A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets
- A manager who deeply cares about your development and long-term career at Rogers
- A team that trusts and wants to win together
- Smart and accomplished colleagues who are focused on both the “what” and the “how”

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Broadcasting & TV Operations
Requisition ID: 271688

Together, we'll make more possible, and these six shared values guide and define our work:

- Our people are at the heart of our success
- Our customers come first. They inspire everything we do
- We do what’s right, each and every day
- We believe in the power of new ideas
- We work as one team, with one vision
- We give back to our communities and protect our environment

Posting Notes: Rogers Sports & Media