Assistant Restaurant Manager

4 days ago

Kingston, Canada HEIST Restaurant + Wine Club Full time

**Job Duties**
- Ensure that all stocks and supplies are requested in a timely fashion so that correct stock levels are maintained and stored under optimum conditions
- Ensure that operating equipment and inventory is used properly and not abused
- Maintain records of stock, repairs, and sales
- Negotiate arrangements with suppliers for beverage and other supplies.
- Schedule and receive beverage deliveries, checking delivery contents to verify product and quantity.
- Responsible for the recruitment of new staff and overseeing their training. Ensure employees are trained on their job duties, customer service, sanitation, and safety procedures
- Develop work schedules and assign duties to all staff each shift
- Call in additional staff members to meet restaurant demands or send staff home early as needed. Ensure the correct amounts of employees are present at restaurant
- Ensure that all staff members serving liquor are appropriately certified and over the age of 18.
- Ensure effective communication by attending meetings as required and holding staff meetings on a regular basis to impart information
- Maintain a working knowledge of all statutory regulations affecting restaurant health and safety and ensure that any safety hazards are identified and rectified
- Compile and balance cash receipts at the end of the day/shift, administer tips and gratuities in a fair and equitable manner
- Perform various financial activities such as cash handling and deposit preparation
- Assist in the development of policies, procedures, and budgets.
- Ensure that table appointments, including place settings, table arrangements, and decorations are impeccable and that tables are set correctly.
- Ensure that stations have their correct materials in place.
- Handle any customer complaints regarding food quality and service as they arise. Administer appropriate resolutions to complaints.
- Liaise with customers regarding special functions.
- Assists wait and kitchen staff as needed during peak times.

**Requirements**:

- Diploma or degree in Hospitality, Food Services, Restaurant Management, or an equivalent field OR a minimum three years of experience in the food services industry
- Minimum three years of direct work experience in a supervisory capacity
- Experience in all aspects of customer service and people management;
- Customer serves training or certificate is an asset
- Strong working knowledge of hospitality industry principles, methods, practices, and techniques
- Excellent verbal and oral communication skills, including ability to give directions, converse with customers and communicate with suppliers
- Able to respond quickly in a dynamic and changing environment
- Completion of a responsible beverage service certificate.
- Experience ordering and monitoring supplies and ensuring appropriate product inventories are in place.

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evenings
- Holidays
- Weekend availability

Ability to commute/relocate:

- Kingston, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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