Manager of Contract Implementation

**At Day & Ross, you’ll go far.**
Day & Ross is one of Canada’s largest transportation companies, serving top brands across North America. We got our start hauling potatoes in 1950, and now we have a team of more than 8,000 employees, drivers and owner operators.

We believe our people are our greatest strength - and we treat them like family. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we have been named a Top Company for Women to Work for in Transportation every year since 2018. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.

**About the Role**

Manager, Transportation Contract Implementation
Full-time
Mississauga, ON

The scope of this position is responsible for implementing and operationalizing new transportation contracts. Achieved by collaborating with customers and internal functional business units to identify and mitigate implementation challenges and effect a seamless service operations start up as well as auditing ongoing contracts. The Manager, Transportation Contract Implementation manages the full life cycle of the new business launch. This position reports directly to the Vice President of Operations.

**How You’ll Help**
- Analyze the customer’s current operation and focus on the type of competitive solutions that a Dedicated solution can offer to them. Provide data & workflow analysis so the customer can understand trends & historical patterns.
- Provide operational service analysis and develop service enhancements to initial and existing contracts, monitor programs for improvement, and meet with customers on a regular basis.
- Ensure resources/work force is in place to effect a successful launch (i.e. manage the recruitment of brokers, trained drivers, part-time staff, general and admin support).
- Work with various internal departments to ensure contract is ready to launch on target date.
- Ensure receipt and payment of invoices, goods/services, ensure budget expense control.
- Manage implementation and on-going operations by providing analysis as well as ideas to ensure that business is continually improving. Periodic meetings and reviews with customers may be required when program changes are made.
- Oversee contract invoicing and reporting. Provide post audit analysis of contracts to ensure they are in line with original costing

**Your Skills & Experience**:

- College diploma or higher education
- At least 5 years experience in a supervisory or managerial role in the Transportation Industry, or equivalent combination of education and experience
- Additional certification in CITT or P. Log considered assets
- Project management experience is an asset
- Must be able to work under a flexible work schedule
- Must be customer focused and able to build and maintain relationships
- Must be a team player willing to participate and support all aspects of operations
- Strong attention to details
- Up to 30 percent travel may be required
- As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply._

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift

Application question(s):

- I am either: (a) fully vaccinated against COVID-19 with 14 days or more since my final dose of either a two-dose or one-dose vaccination series at the current time or by the time of my projected start date with Day & Ross; or (b) unable to be vaccinated against COVID-19 for protected reasons under applicable human rights legislation (e.g. medical or religious reasons) and will provide written substantiation of such reasons to Day & Ross. Applicant privacy is important to Day & Ross. Information relating to an individual’s proof of vaccination and/or the reason(s) for not receiving a COVID-19 vaccination is sensitive information and Day & Ross wishes to ensure this remains strictly confidential. Upon receipt of confirmation of vaccination status, the Company will preserve and handle this personal information in a secure location in accordance with the Company's Employee. Yes or No