Supervisor, Supply Chain

**Work Type: Full Time**

It's the St. Mary’s way: compassionate care for our patients and each other, together.

We grow our people and we’re growing the future of healthcare today and tomorrow. Our patients are the heart of why we care, and our staff are the heart of how we care.

This is a pivotal and exciting time as we build for the future. Whether you are starting your career or looking for new experiences, don’t let our size fool you. We are leaders in our field recognized globally for world-class, innovative healthcare.

Our vision of “Inspiring Excellence. Healthier Together” is not just about our approach to patient-centred care, it’s also about our commitment to our staff.

Join us, learn with us, grow the future of healthcare together.

**The St. Mary’s Way**:
Inclusive: You are valued for your whole, authentic self.

Training & Development: We’ll invest in you as we grow our team of today and the future.

Wellbeing Supports: Wraparound supports professionally and personally.

Leaders in Healthcare: Join a winning team voted Top 100 Forbes Canada's Best Employers 2022 & 2023, and best hospital in Waterloo Region in the Record's Reader Choice Awards

**Please Note**:New employees must provide documentation/proof of full COVID-19 vaccination status, a 2-step TB screening, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at St. Mary’s General Hospital. Staff will require clearance from Employee Health and Wellness before they are able to begin any position within SMGH.

**Position Summary**:
The Supply Chain Supervisor operates on-site and reports to the Integrated Manager - Supply Chain Logistics. The Logistics Supervisor focuses on overseeing daily operations within the logistics department, ensuring efficient and effective distribution of healthcare supplies and equipment. This role will work closely with the team in overseeing the day-to-day operations in a unionized environment, and will establish and maintain high standards of quality, cleanliness, inventory management control practices, and will ensure regular audits in all areas as applicable to ensure this compliance.

This role includes oversight of the St. Mary’s campus as well as other applicable off site locations. The role will supervise the entirety of the logistics functions for all applicable sites, ensuring service and operational goals are met. while committing to building robust customer relationships.

The Logistics Supervisor is responsible for key functions including managing inventory including but not limited to the distribution and delivery, overseeing systems, maintaining hospital supply rooms, handling stock requisitions, coordinating shipping and receiving, and leading the logistics team, which encompasses performance management and compliance with collective bargaining agreements.

Additionally, the Supervisor serves as the primary liaison between internal customers working closely with departments such as Purchasing, Accounts Payable, Finance, and our external partners.

**Responsibilities at a Glance**:

- Supervise logistics staff, including training, scheduling, and performance evaluations. Directly supervises logistics staff and day-to-day activities and pivots based on the changing needs
- Leads team status meetings to ensure clear communication and alignment on objectives.
- Oversee escalations and follow-up on critical backorders.
- Oversees the hospital mailroom operations.
- Coordinates the cycle counting processes to optimize inventory management.
- Assists year-end inventory processes in collaboration with Manager, Finance and other supply chain personnel as required.
- Ensure annual reviews of core metrics, including supply room audits, expired inventory controls, etc.
- Collaborates with the Supply Chain Team to manage and adjust stock levels based on consumption trends, to ensure efficient inventory management approaches.
- Implement proper inventory processes, including routine date checks, product removals, recalls, and disposal procedures.
- Manage optimal warehouse operations, encompassing receiving docks, storerooms, shipping areas, and mailroom activities related to inventory operations.
- Assists with emergency management planning and response, including command center operations.
- Supports inventory reporting for routine and emergency operations data requests.
- Aids in the development, implementation, evaluation, and ongoing maintenance of quality improvement initiatives aligned with SMGH standards to ensure continuous process enhancement.
- Fosters an environment that encourages fiscal responsibility
- Ensures that employees demonstrate an orientation toward provision of the exceptional experience for customers.
- Resolve logístical issues and address any operational challenges.
- Assists and leads emergency management planning and response with command center operations
- Assist with inventory reporting for ad-