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Field Service Technician

4 weeks ago

Dartmouth, Canada Prime Material Handling Full time

**Field Service Technician**

**Are you a self-motivated technical professional with a strong mechanical aptitude interested in building a career with a prominent organization?**

**If so, Prime Material Handling Equipment Limited would love to hear from you**

We are the largest company in Atlantic Canada dedicated exclusively to material handling equipment; we have been providing our customers with high quality equipment, rentals, parts, training, and service since 1993. With branches located in Nova Scotia and New Brunswick, we are looking for a **Field Service Technician**to join our **Dartmouth Branch.**

**Reporting to the Service Supervisor you will be responsible for**:

- Diagnosing and repairing service equipment.
- Maintaining mechanical and physical condition of service equipment.
- Performing scheduled maintenance work.
- Managing van parts inventory.
- Maintaining customer’s equipment in a cost-effective manner.
- Responding to customer requests for service as assigned by the Service Dispatcher.
- Arriving at the customer’s site in an effort to determine the nature of the problem requiring repair.
- Determining if the parts required for the repair are on hand.
- Completing service reports and job timecards.
- Reviewing service reports with the customer and obtaining their authorization with regards to the competition of work.
- Checking with the Service Dispatcher before leaving the customer’s site to determine next customer scheduling.
- Working and adhering to the Company’s occupational health and safety guidelines.
- Completing paperwork that forms the basis for the Company’s service revenue billing system on a timely basis.
- Attending training as directed by supervisor.
- Other duties as assigned by the Service Supervisor and Service Dispatcher.

**Skill Requirements**:

- Previous experience in an industrial environment considered a strong asset.
- Previous electrical, diesel, hydraulic and heavy-duty equipment technical experience considered strong assets.
- Good analytical skills to diagnose mechanical problems with mínimal supervision.
- Good interpersonal skills with the ability to interact with customers in a varying range of situation.
- Ability to lift up to 70 lbs.
- Ability to manage multiple jobs at one time.
- Ability to complete paperwork for multiple jobs accurately and timely.
- Automotive Service Technician/Red Seal Certification considered an asset.

**Prime Material Handling Equipment offers a competitive salary, medical and dental plan, RSP and other benefits in a family-oriented, safe, and respectful work environment that continually encourages its greatest assets to learn and develop**

No Phone Calls

**Job Types**: Full-time, Permanent

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Work Location: In person