Parts & Service Coordinator, Mobile Cranes

2 days ago

Abbotsford, Canada Liebherr-Canada Ltd. Full time

Are you ready to take the next step in your career and join a dynamic team? We’re looking for a **Parts & Service Coordinator** to support the day-to-day parts and service activities at our Abbotsford branch. Reporting to the Branch Manager, you will play a vital role in driving a culture of exceptional customer service while working closely with customers, field and shop technicians, and branch leadership.

**Responsibilities**:
Safety & Housekeeping:

- Participate in safety talks
- Lead workshop safety inspections and implement related safety and housekeeping procedures and regulations

Workshop, Field Service and Parts:

- Plan of workshop technician assignments
- Plan of Mobile Crane field service technician assignments
- Assist local parts department regarding requirements for specific jobs, ordering, shipping, freight, parts returns etc.
- Help with timely preparation of customer quotations, invoice preparation and overall work order administration (includes adding labor, parts, and subcontracting charges etc).
- Assist with activities around branch tools; implement necessary procedures, perform periodic tool and asset count.
- Help Shipping/Receiving Department when needed

Administration:

- Update and maintain information in ERP system
- Assist branch management and head office when to comes to local procurement and facility management
- Work closely with branch management with continuous improvement initiatives in the branch.
- Proactively develop and maintain strong customer relationships
- Work collaboratively with other managers & branches to develop company-wide initiatives that ensure corporate goals are achieved.
- Other duties as assigned

**Competencies**:

- Leadership skills and experience in related field
- Administrative skills in heavy equipment industry, construction or distributor environment
- MS Office proficiency, service reporting/time entry and invoicing software
- Methodical, analytical, organized and detail oriented
- Technical knowledge of heavy equipment, cranes and construction equipment
- Due diligence and promotion of a Health and Safety culture
- Dynamic team player with a positive attitude

**Our Offer**:

- Competitive salary
- Extensive benefits with employer paid premiums starting day 1
- Paid vacation starting at 3 weeks PLUS 6 dedicated family, health and wellness days
- 6% employer RRSP matching
- $3000 annual allowance for continuing education
- $600 annual safety boot & $400 safety glasses allowance*
- International training & development work opportunities for select roles*
- And much more

Liebherr Canada Ltd. is committed to provide a diverse, inclusive, safe and dignified work environment for all employees, regardless of gender, race, ethnicity, sexual orientation, disability, religion, or any other aspect of their identity.

**One Passion. Many Opportunities.**

**The company**:
The Liebherr Group has represented leading-edge technical products and services for more than 70 years and has proudly serviced Canadian customers directly since 1973. Liebherr-Canada Ltd. has 12 branch locations across Canada providing sales, service and product support for equipment in the construction, mining, material handling, crane, aerospace and transportation industries.

**Location**:
Liebherr-Canada Ltd.

34295 Farmer Rd

V2S 7M4 Abbotsford, BC

Canada (CA)

**Contact**:
Mauricio Sanchez

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