Application Support Analyst

4 days ago

Vancouver, Canada West Fraser Full time

West Fraser is a leading diversified North American forest products company. We are a growing Company looking for talented people to be part of our team. Our Information Technology group in Vancouver, BC has an opportunity for a:
As part of the IT department, HR Applications team, this role will provide support and analysis assistance for all technology that supports the HCM Human Capital Management area of the business.

**You will be responsible for**:

- Identifying opportunities for improvement with our HCM technologies
- Partnering with the HR and Payroll teams to understand their business processes, assess end user needs and propose system features and enhancements for increased efficiency and effectiveness
- Gathering and documenting business requirements, create business process documentation including current and future state diagrams, identify solution gaps and design solutions, create training materials, test plans and end user documentation
- Minor report design, development, implementation, and support of BI reports
- Analysis of integrations, data conversion and solution architecture
- Timeclock support, working with central payroll and onsite divisional resources
- Knowledge of time and attendance, scheduling solutions
- 3-5 years of working experience as an analyst in an organization where UKG (or similar) is the system of record
- A degree or diploma in the field of computer science or related areas
- Excellent communication and collaboration skills
- Well established organization skills
- A high level of motivation and energy
- Detailed and proactive approach to work
- Experience in any of the following would be an asset:

- Project Management
- User Experience Design (UX)
- Cognos BI or Power BI reporting platforms
- Relational databases & tools
- SharePoint / Office 365

This position will require occasional travel and occasional evening and weekend work to meet deadlines, respond to service interruptions, and perform scheduled maintenance.
- **Our highly competitive compensation package includes**:

- Competitive base salary with annual bonus opportunity
- Outstanding benefits package including medical, dental, pension, life insurance, disability, accident insurance, vacation, and holidays
- The salary range for this position is usually between $73,000 - $86,700 depending on skills and experience.

**About West Fraser**:
West Fraser is a leading forest products company. We are listed on the TSX, NYSE, and recognized for the eighth time, as one of Canada's Top 100 Employers. Our goals are straightforward - leadership through safety, profit, responsibility in communities, excellence in people and strength in products.

West Fraser believes inclusive, diverse teams build a more vibrant workforce, safer operations, and a stronger company overall. We strive to create workplaces and leadership teams that are reflective of the diverse communities we are a part of. We will not discriminate against any applicant for employment on the basis of race, gender, national origin or any other protected legal characteristic.

Discover more about West Fraser’s current initiatives, opportunities, and more, by visiting us on LinkedIn and Facebook.

**Leadership through safety, profit, responsibility in communities, excellence in people and strength in productivity.

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