Inside Sales Coordinator

4 days ago

Burnaby, Canada DP World Full time

**Role Purpose**

The Inside Sales Coordinator is a key contributor to driving growth and enhancing the customer experience by providing vital support to our commercial team at DP World. In this role you will work in a highly collaborative, dynamic freight forwarding environment and be responsible for sales support, customer service, & data control. This role will serve as the primary point of contact between internal DP World teams and clients, fostering clear and effective communication.

**Key Responsibilities**
- Partner with sales executives to support the development and execution of sales strategies, including prospecting, lead generation, and account management.
- Ensure exceptional customer service by maintaining regular communication with clients, promptly addressing inquiries, requests, and concerns.
- Support pricing models and presentation of transportation modalities in quotations and long form RFQs or RFPs.
- Assist pricing analysts in transposing correct rates & service timelines.
- Follow appropriate work instructions and checklists to create consistency and minimize errors.
- Use approved external providers as necessary to arrange transportation of goods. Quickly resolve any miscommunication and disputes to ensure safe on-time deliveries.
- Keep client records for Quarterly Business Reviews (QBRs), sales reports and relevant data needed for CRM.
- Collaborate with cross-functional teams, including operations, finance, and logistics, to deliver seamless service and a superior customer experience.

**Knowledge & Qualifications**
- Plan to or are currently enrolled in pursuing CIFFA certification.
- Minimum of 2 years' experience in a sales and/or customer facing role within the Freight Forwarding industry.
- Knowledge of Incoterms, Freight Forwarding operations and processes.
- Proficiency in using CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
- Exceptional listener with strong written and verbal communication skills. Comfortable speaking on the phone and communicating with all levels of an organization.
- Detail-oriented with strong organizational and multitasking abilities.
- Ability to work independently and as part of a collaborative team.
- Strong problem-solving skills with ability to take on challenges and find creative, innovative solutions.
- Results oriented and proactive in handling competing priorities to meet deadlines and commitments.
- Must be fluent in English - additional languages are a bonus.
- Previous Canadian work experience or experience working directly with Canadian industries.

  • Inside Sales Associate

    1 week ago

    Burnaby, Canada Westburne Full time

    Westburne is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow. To learn more about Westburne, please visit us at...

  • Inside Sales Representative

    2 weeks ago

    Burnaby, Canada Pine Environmental Services Full time

    Job Title: Inside Sales Representative Reporting to: Branch Manager **Purpose** The primary focus of the Inside Sales Representative (ISR) is to conduct outbound calls in support of the following with the further understanding the majority of their time should be spent on the telephone: The Inside Sales Representative is responsible for achieving monthly...

  • Inside Sales Consultant

    2 weeks ago

    Burnaby, Canada People Corporation Full time

    We are seeking a highly motivated sales minded individual who is looking to build on their already existing sales skills and experience to join our firm and grow our inside sales team. As the Inside Sales Consultant, you would be responsible for driving new sales and booking qualified meetings for current consultants within the organization, you will be...

  • Inside Sales Associate

    1 week ago

    Burnaby, Canada ECCO Supply Full time

    _Do you have over three years’ experience in the HVAC industry?_ - Are you an effective communicator and problem solver?_ - Would you like to grow your sales career with an amazing manufacturing company?_ ABOUT OUR COMPANY: For 60 years, The ECCO Group has enjoyed continual growth, and our manufacturing division leads the market for sheet metal HVAC...

  • Inside Sales Representative

    4 days ago

    Burnaby, Canada YRC Freight Canada Full time

    **Job Summary**: The Inside Sales Rep will place outbound prospecting sales calls over the phone. The goal is to seek new revenue opportunities for the respective division and company. The Inside Sales Rep will work in conjunction with the outside sales force. Larger revenue opportunities identified through prospecting will be collaboratively shared by both...

  • Inside Sales Associate

    7 days ago

    Burnaby, Canada Fitzii Full time

    Inside Sales AssociateBased in Burnaby, you will build relationships with customers by assisting with product inquiries, maintaining the customer database and receiving & processing orders. Reporting to the Branch Manager, you will support the field sales and project management teams.How You Will Thrive With UsSales Support, you will act as a liaison between...

  • Sales Coordinator

    6 days ago

    Burnaby, Canada Jiva Organics Full time

    Jiva Organics is a distributor of organic and natural foods located in South Burnaby. We are passionate about bringing healthy foods to our customers and are seeking a personable yet professional Sales Coordinator to join our busy team! This is a fulltime position with room to grow for the right person. **Responsibilities** _(include but are not limited...

  • Inside Sales Associate

    2 weeks ago

    Burnaby, Canada Westburne Full time

    **Westburne** is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow. To learn more about Westburne, please visit us at...

  • Inside Sales Representative

    2 weeks ago

    Burnaby, Canada Core-Mark Canada Full time

    **We Deliver the Goods**: - Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, RRSP, Paid Direct Drug Card, & Scholarship Opportunities for children of associates, Paid Time Off, and much more - Growth opportunities performing essential work to support food distribution - Safe and inclusive working...

  • Inside Sales Representative

    6 days ago

    Burnaby, Canada IDN-Canada Full time

    **About us** IDN-Canada is a leading security and door hardware distributor providing security products, access control solutions and more to security professionals across Canada. As part of a network of over 50 locations, IDN-Canada strives to offer customers the strength and buying power of a national organization along with local product availability and...