Quality Assurance and Quality Control Technician

**About Walker**

Walker Industries, a fifth-generation, family-owned company founded in 1887, operates from its base in the Niagara Region with facilities across Canada and the United States. We employ more than 1,200 people in environmental waste management and recovery, renewable energy, paving and construction, aggregates, and emulsions chemistries.

Growth and transformation are a natural part of our business and our employees evolve with us.

We are looking for a Quality Assurance and Quality Control Technician at our Walker Emulsions Division Production Facility - Burlington location.

**Quality Assurance and Quality Control Technician**

You will be successful in this role if you are attentive to detail, methodical in your workflow, and enjoy problem solving. Your primary goal will be performing a variety of quality control duties to assist in the effective and efficient operations of the plant while maintaining a focus on safety. Your day-to-day tasks would include following established procedures to sample and test products.

In this role, you will report to the Manager of Quality Assurance and Quality Control (QA/QC). You will work with Research & Development (R&D), Product Development, and production operations teams to enhance product quality. The position is full-time and based at the production facility in Burlington, ON.

**As a Quality Assurance and Quality Control Technician, you will be**
- Gathering samples from the process and finished good tanks to ensure representative samples are tested.
- Compiling records, interpreting experimental and analytical results, adding results to the database, issuing COA’s (certificate of analysis), and periodically monitoring Statistical Process Control (SPC) charts.
- Developing and conducting programs for sampling and analysis to maintain quality standards of raw materials, chemical intermediates, and finished products.
- Preparing solutions and reagents according to American Society for Testing and Materials (ASTM), test methods, and formulations.
- Operating laboratory equipment and apparatus, maintaining them and keeping the areas clean while following the Health and Safety Manual guidelines.
- Setting up and conducting chemical experiments while maintaining instrument calibration records.
- Following the production of new formulations or new processes on site (trials) to support R&D, Technical Sales, and Operations, keeping records to track any variation causes that might occur.
- Supporting R&D by preparing laboratory batches or samples to assist with new formulations or new processes.
- Assisting in resolving customer complaint investigations related to finished products quality and writing technical reports to keep records and avoid reoccurrence.
- Assisting in inspection, maintenance, and development of standards, procedures, and health and safety measures and environmental monitoring and protection activities.

**Qualifications for this role include**

**Experience**:

- 1-2 years of quality assurance or quality control (QA/QC) laboratory experience or multiple terms of co-op program experience
- Preferred QA/QC experience in an industrial manufacturing setting
- Preferred experience in the chemical industry, asphalt/asphalt emulsion manufacturing/production, or closely related industry.
- WHMIS2015 (Workplace Hazardous Materials Information System) or GHS knowledge (Globally Harmonized System of Classification and Labelling of Chemicals).

**Education**:

- A college diploma or B.Sc. in chemistry, chemical engineering, or quality control/assurance is required.
- Experience in chemical industry, asphalt, or wood composite industry will be considered in lieu of a completed technical degree.

**License and Travel**:

- A valid driver’s license in good standing is required for this position.
- Traveling 1-2 times per year to other Walker locations
- Valid travel documents are required for domestic travel.
- Valid travel documents to travel to the USA would be an asset but are not required.

**Schedule**:

- Day shift but will require variable schedule for days to swing shift to meet coverage for production shift (day production is 6am-3pm and swing production is 12pm-9pm). Exact hours will vary during high volume season, normally the summer.

**Environment**:

- Role is daily working within a lab at a manufacturing plant with mínimal exposure to dust, temperature variance and other sensory attributes.
- Occasionally work is performed in the plant environment. There is moderate exposure to dust, dirt, fumes, heat, cold and other sensory attributes when in the plant.

**Location**:
4365 Corporate Drive Burlington, ON L7L 5P7

**Experience the Benefits of Working at Walker**
- Career Support_
- Education reimbursement, training, and professional development opportunities
- Internal advancement opportunities at all levels
- Reimbursement of professional dues and tuition
- Health & Well Being_
- Wellness subsidy to support healthy lifestyle
- Em