Data Validation Coordinator

1 week ago

Mississauga, Canada SGS Full time

**Company Description**
Make an impact with SGS With more than 97,000 employees and 2,600 offices and laboratories across the world, SGS is a silent force working hard behind the scenes to deliver quality and integrity to businesses across nine industries.
- The primary purpose of this role is to efficiently and effectively review & validate the self-assessment questionnaire submissions of supplier organizations against a set of agreed criteria/program rules.
- Engage with suppliers verbally and via written communication to resolve discrepancies or inconsistencies within the SAQ
- Highlight incomplete data fields within the SAQ and work with the supplier to resolve
- Ensure the submission is in line with program (client) expectations and requirements
- Any other task to ensure customer data is progressed at any other stage of the supplier process
- Identify any problems or issues within the supplier process and escalate as required
- Maintain an accurate and up to date contact log of all customer communication using appropriate back-office tools

**Qualifications**
- Bachelor’s Degree in a relevant field
- Minimum 3 years of experience in customer service, data validation or similar roles
- Experience/understanding of HSEQ management systems and terminology.
- Knowledge of audit and assessment processes
- Advanced administrative and customer care experience, ideally within medium to large organizations
- Confident in dealing with people of all levels within a variety of organizations
- Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.

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