Laboratory Sample Preparation and Customer Support

1 week ago

Guelph, Canada MARS Full time

**This position is responsible for sample management, preparation, customer support and performing analyses**:
**What are we looking for?**:

- Degree or diploma in a science based program or equivalent level of experience ( 3 years in a laboratory and/or customer service environment)
- Excellent communication (fluent in English) and customer service skills.
- Ability to work under pressure, manage, and analyze unexpected situations.
- Microsoft Office proficiency required (Excel as priority).
- Understanding of the importance of avoiding cross contamination.
- Knowledge of food safety and nutrition preferred.
- Computer skills, able to learn new software quickly. Physical requirements, standing for long periods of time and ability to lift (30-50lbs)

**What will be your key responsibilities?**:
**Sample preparation**:

- Receiving samples in LIMs, entering requests, aliquoting, and crushing / grinding.
- Ensure traceability of samples: registration of samples, recording, and coding.
- Organize subcontracted analysis: sending samples and monitoring of deadlines.
- Ensure preparation and customer service KPI’s are met

**Provide customer support**:

- Ensure all external lab results are entered and monitor late external results

**Perform analysis as per RGU quality management system**:

- Participate in the reliability and timeliness of results and ensure KPI’s are met.
- Participate in implementing test methods validated by PCL.
- Perform analyses as per RGU Quality management system.
- Participate in the management of non-conformities / corrective and preventive actions

**Other**:

- Follow quality, health and safety, and environmental requirements of the lab and site.
- Work as a team player, including open and honest communication.
- Respect the Mars 5 Principles and the Ethics and Compliance at Mars policy (i.e. conflicts of interest and confidentiality).
- Other duties as assigned by Line Manager

**What can you expect from Mars?**:

- Work with over 130,000 like-minded and talented Associates, all guided by The Five Principles.
- Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.

LI-Onsite

LI-CH1

  • Sample Preparation Attendant

    6 days ago

    Guelph, Canada University of Guelph Full time

    **Department**: LSD Agriculture and Food Laboratory Temporary part-time from 01/06/2025 to 06/27/2025 (Less than 24 hours a week) **General Purpose** Laboratory Services Division (LSD) provides diagnostic and testing services to clients in private industry, government and academic organizations. A diverse service laboratory, LSD consists of two...

  • Laboratory Assistant, Soil and Nutrients

    5 days ago

    Guelph, Canada University of Guelph Full time

    **Department**: LSD Agriculture and Food Laboratory Position covered by the Collective Agreement with USW Local 4120 Temporary full-time from 11/04/2024 to 01/31/2025 **General Purpose** The Soil & Nutrient Section of the Agriculture and Food Laboratory seeks a qualified individual to play a key role in supporting Laboratory Services Division’s values:...

  • Laboratory Assistant

    6 days ago

    Guelph, Canada Ontario University Athletics Full time

    Requisition ID: 2037 Department: LSD Agriculture and Food Laboratory Division: Laboratory Services Division Temporary full-time from 01/26/2026 to 05/01/2026 Position covered by the Collective Agreement with USW Local 4120 If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an...

  • Laboratory Assistant

    4 days ago

    Guelph, Canada University of Guelph Full time

    Location Guelph, ON, CA, N1G 2W1 Primary Category Page Staff and Management Division Laboratory Services Division Requisition ID 2063 Department LSD Agriculture and Food Laboratory Employment Details Position covered by the Collective Agreement with USW Local 4120 Temporary full-time from 01/26/2026 to 07/31/2026 Temporary Absence of the Regular Incumbent...

  • Laboratory Analyst

    1 week ago

    Guelph, Canada LEX Scientific Inc. Full time

    **JOB DESCRIPTION**: LEX Scientific is looking to fill a full-time position for a laboratory analyst in Guelph. Primary responsibilities will be related to fungal spore analysis, however, asbestos analytical abilities are an asset. The Analyst prepares and analyzes environmental samples according to scientific methodology in compliance with company Quality...

  • Laboratory Technician

    1 week ago

    Guelph, Canada University of Guelph Full time

    **Department**: LSD Animal Health Laboratory Position covered by the Collective Agreement with USW Local 4120 **General Purpose** The Bacteriology section of the Animal Health Laboratory seeks a qualified individual to perform complex and routine testing on a wide variety of samples. The incumbent will play a key role in supporting Laboratory Services...

  • Repost laboratory assistant

    4 days ago

    Guelph, Canada Ontario University Athletics Full time

    Department Department: LSD Agriculture and Food LaboratoryPosition covered by the Collective Agreement with USW Local 4120 Job Duration Temporary full-time from 11/10/2025 to 09/03/2027Temporary Absence of the Regular Incumbent Internal Application Notice If you are a current employee of the University of Guelph you must apply on the internal Career Page in...

  • REPOST Laboratory Assistant

    4 days ago

    Guelph, Canada University of Guelph Full time

    Location Guelph, ON, CA, N1G 2W1Primary Category Page: Staff and ManagementDivision: Laboratory Services DivisionRequisition ID: 1927Department: LSD Agriculture and Food LaboratoryPosition covered by the Collective Agreement with USW Local 4120Temporary full-time from 11/10/2025 to 09/03/2027Temporary Absence of the Regular Incumbent If you are a current...

  • 804318 - Analytical Chemistry Laboratory Scientist

    2 weeks ago

    Guelph, Canada SiREM Lab Full time

    **ESSENTIAL DUTIES AND RESPONSIBILITIES** Is this the right position to help you achieve your professional goals? Some of the key responsibilities for the Analytical Chemistry Laboratory Scientist include: - Perform Analytical Chemical analyses (gas and ion chromatography, mass spectrometry etc.) for our analytical testing service customers and to support...

  • Analytical Chemistry Laboratory Scientist

    1 week ago

    Guelph, Canada Geosyntec Consultants, Inc. Full time

    **ESSENTIAL DUTIES AND RESPONSIBILITIES** Is this the right position to help you achieve your professional goals? Some of the key responsibilities for the Analytical Chemistry Laboratory Scientist include: - Perform Analytical Chemical analyses (gas and ion chromatography, mass spectrometry etc.) for our analytical testing service customers and to support...